In terms of life cycle, landline phones would fit best in which life cycle stage?
Answer: Decline
One of the most important trends in companies today is competition based on time.
Answer: true
Which of the following business enterprises would not be classified as a service? Answer: Producing MP3 players
An example of a transformation is waiting to see the doctor.
Answer: false
Operations management is the business function that plans, coordinates, and controls the resources needed to produce a company’s products and services.
Answer: true
A process that entails a high degree of customization is _____
Answer: project
A bottleneck will determine the amount of output of a process.
Answer: true
At a factory, the transformation process is a (an) BLANK change of raw materials and components into products.
Answer: physical
Marketing is the central core function of every company.
Answer: false
_____ is for highly standardized goods and services.
Answer: Continuous process
A _____ is also known as an intermittent process.
Answer: batch
_____ represents inspection.
Answer: Circle
Operations management personnel perform a variety of functions, including all of the following except ___________________.
Answer: analyzing potential mergers
• Match the following processes
Answer: spa => job shop
Answer: Ipad manufacturing => assembly
Answer: processing of U.S. Visa => batch
Answer: flour mill => continuous
An effective new product development process can generally optimize delivery time, manufacturing costs, and quality.
Answer: false
Which of the following is not true for business process reengineering?
Answer: It cannot be used to improve quality.
Operations Management is responsible for increasing the organization’s efficiency, which means the company will be able to __________.
Answer: eliminate activities that do not add value
Mass customization involves keeping products in a standard format and then adding unique components