Preview

Rasoi Memo

Satisfactory Essays
Open Document
Open Document
150 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Rasoi Memo
TO : President , RASOI
FROM : Director Customer Service
DATE: 19th January 2015
SUBJECT : Resolving customer grievances.
Recently we got a complaint from a customer saying that he bought the product Grillmaster and it caused a serious accident to the customer. The product caused fire and the customer burnt her left hand. She says the heating element did not work properly and it almost burned the house and she burnt her left hand. I think we should look into the matter seriously and check our current production if they are free of such defects. And we should reimburse her medical expenses because of the accident caused by using our products and also get her a new proper product with communicating to her, asking for her apology.
Since this incident is a serious blow to the brand image of our company we should have take necessary action to stop such incidents happening in future.
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Ojt 361 Week 2 Individual Assignment
    • 644 Words
    • 3 Pages

    Ojt 361 Week 2 Individual Assignment

    We will not be liable in case of damage or loss of valuable things of the customers- The management will not be liable in case of damage or loss of customers' valuable possessions within the restaurant's premises. Each customer has the responsibility of taking good care of his/her valuable possession.…

    • 644 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Powerful Essays

    memo
    • 973 Words
    • 4 Pages

    memo

    Dec 27, 2010, communicated the main features of a one-time, nonvoluntary termination plan to its employees. The reduction includes approximately 120 employees, which represents 10 percent of workforce without identified the specific employees. The workforce reduction is expected to be completed by Jan 31, 2011, and is expected to cost approximately $3 million.…

    • 973 Words
    • 4 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Memo 1
    • 348 Words
    • 2 Pages

    Memo 1

    25-4 This guidance addresses what constitutes minimum lease payments under the minimum-lease-payments criterion in paragraph 840-10-25-1(d) from the perspective of the lessee and the lessor. Lease payments that depend on a factor directly related to the future use of the leased property, such as machine hours of use or sales volume during the lease term, are contingent rentals and, accordingly, are excluded from minimum lease payments in their entirety. (Example 6 [see paragraph 840-10-55-38] illustrates this guidance.) However, lease payments that depend on an existing index or rate, such as the consumer price index or the prime interest rate, shall be included in minimum lease payments based on the index or rate existing at lease inception; any increases or decreases in lease payments that result from subsequent changes in the index or rate are contingent rentals and thus affect the determination of income as accruable. (Example 7 [see paragraph 840-10-55-39] illustrates this guidance.)…

    • 348 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Good Essays

    Kudler Fine Foods' Legal Focus
    • 926 Words
    • 4 Pages

    Kudler Fine Foods' Legal Focus

    Legal-Explanations.com defines product liability as the “legal responsibility of the manufacturers, wholesellers, retailers to the buyers or users of the damages or injuries caused by the use of defective products. These can include contamination of food, improper label warnings, defective parts in automobile industry etc” (Legal-Explanations, 2012). For Kudler Fine Foods, the point about proper care of food is an especially important one. Accidents and lawsuits filed against the company due to improper handling of food can be a disastrous blow to Kudler’s business and their public trust. In a food poisoning case which claimed that lives of 12 people in Toronto, Canada, meat producer Maple Leaf Foods had to…

    • 926 Words
    • 4 Pages
    Good Essays
    Read More
  • Good Essays

    Memo 2
    • 561 Words
    • 2 Pages

    Memo 2

    No, the IRS cannot disallow a deduction for compensation without determination that the compensation is unreasonable. The IRS must determine whether the deduction for compensation is unreasonable to disallow a deduction that was taken. They may disallow any portion of a compensation deduction determined to be unreasonable and tax it as a dividend to the recipient.…

    • 561 Words
    • 2 Pages
    Good Essays
    Read More
  • Good Essays

    Nucor Memo
    • 905 Words
    • 4 Pages

    Nucor Memo

    This memorandum will discuss the economical feasibility of Nucor adopting SMS’s CSP process. It will also provide recommendations on whether to accept or reject this potential investment. These recommendations will be determined based on the examination of a series of cash flow, scenario, and strategic analyses.…

    • 905 Words
    • 4 Pages
    Good Essays
    Read More
  • Good Essays

    Ford Motor Company and Complete Product Safety
    • 974 Words
    • 3 Pages

    Ford Motor Company and Complete Product Safety

    Although a firm can assure that a product is safe through design, a firm cannot guarantee complete product safety to the consumer. For example, Conair, a producer of electric hair dryers, includes illustrated tags warning the user not to use the product near water. However, it is possible that a product goes out the door with bad wiring and causes an electric shock to the user. A firm can and should take every precaution and effort to ensure product safety from design through production to consumer, and should be prepared to be liable for product malfunctions. With large companies, like Ford and Firestone, it can be difficult to have complete visibility of production and monitor every product going out the door for safety issues. However, user error does not make product safety invalid. For example, a can of hairspray is safe to use as long as it is not near open flames and/or punctured. However, should a user disregard product safety warnings, the product can become unsafe and potentially deadly. Because of the always-present possibility for user error or a lack of quality or safety assurance on the assembly line, a firm cannot fully guarantee complete product safety.…

    • 974 Words
    • 3 Pages
    Good Essays
    Read More
  • Good Essays

    Red Wolf Memo
    • 1055 Words
    • 5 Pages

    Red Wolf Memo

    Usually inbreeding is a great tool used to get more of the desired traits in livestock, but when it comes to wild animals the outcome is not as successful. I feel that inbreeding is only harmful to wild animals because unlike domesticated animals wild animals are not in a controlled environment. I believe that there is much more effort put into conserving endangered species in the wild. After all the programs made for red wolves, they still seem to not be at the desired or expected population…

    • 1055 Words
    • 5 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    Personal Injury Law: Kitchener Case
    • 487 Words
    • 2 Pages

    Personal Injury Law: Kitchener Case

    Do remember that all lawyers are not experienced in all fields. Hire your lawyer only after due diligence regarding the number of cases of your type he/she has fought and won.…

    • 487 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Satisfactory Essays

    AAR Memo
    • 342 Words
    • 2 Pages

    AAR Memo

    a. DISCUSSION: The way the material was taught in this course was easy to understand and helped you grasp the concepts behind the topics rather than just memorize definitions. The tests helped to reinforce that with questions that made you think about the content and come up with an answer instead of just blanket book questions.…

    • 342 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Better Essays

    Product Liability
    • 2251 Words
    • 10 Pages

    Product Liability

    Consumers use a variety of products on a daily basis to assist them in accomplishing a task or completing a project and they expect the product to be properly designed and safe to use. However, in the event that a product is defective and causes injury to the person using it, the manufacturer may be liable for the injury and have to compensate the injured person (s). Companies that manufacture products need to be sure they are doing all within their power to assemble products that are free of defects that could accidentally cause harm and cost the company. Product liability is the responsibility of manufacturers, distributors and sellers of products to the public, to deliver products free of defects which harm an individual or numerous persons and to make good on that responsibility if their products are defective (Product Liability, 2011). Products containing inherent defects that cause harm to a consumer of the product, or someone to whom the product was loaned or given, are the subjects of products liability suits (Product Liability Law). Products liability claims can be based on negligence, strict liability, or breach of warranty of fitness depending on the jurisdiction within which the claim is based. If a person(s) is injured while properly using a product that is defective, they have a right to file a claim against the company that would be titled a product liability lawsuit. However, in order to prevail on a product liability claim, the product complained of must be shown to be defective (Product Liability Law, 2011). A defective product causes injury or damage to a person or a person's property because of some defect in the product, its labeling or the manner in which the product was used. There are three types of product defects that incur liability in manufacturers and suppliers: design defects,…

    • 2251 Words
    • 10 Pages
    Better Essays
    Read More
  • Better Essays

    Was The Lawsuit 'Frivolous' As Some People Thought Or Serious Business?
    • 1638 Words
    • 7 Pages

    Was The Lawsuit 'Frivolous' As Some People Thought Or Serious Business?

    Prior to reading this case study, I formulated an opinion of the case years ago based on media reports and general discussions among friends. After reading the case, I became intrigued and wanted to know more about the circumstances of the case. I watched the documentary “Hot Coffee” and I was shocked and a bit embarrassed to discover I did not understand the facts of the case as I thought I did. 1. What are the major issues in the Liebeck case and in the following incidents?…

    • 1638 Words
    • 7 Pages
    Better Essays
    Read More
  • Good Essays

    You Decide Week 5
    • 537 Words
    • 3 Pages

    You Decide Week 5

    Based on the information given I have decided that it is best for the company if we investigate the customer complaints further. I have identified several critical issues that need to be addressed.…

    • 537 Words
    • 3 Pages
    Good Essays
    Read More
  • Better Essays

    Persuasive Essay On The Right To Bear Arms
    • 1670 Words
    • 7 Pages

    Persuasive Essay On The Right To Bear Arms

    The Laws in this country need to be changed due to the misunderstanding of the U.S. Constitution, the easy access of obtaining a gun and the rise of violent crimes. The U.S. Constitution, Amendment 2, states that an individual has “the right to bear arms and set up a militia.” The Constitution guarantees the rights of individuals to own and use guns, and allows the people to keep and bear arms, and the citizens shall not be infringed upon and can form a militia. This amendment must be broken down in order to better understand its true intent. The founding fathers intent was clear for some to understand but if you are a card carrying member of the National Rifle Association (NRA) it is easy…

    • 1670 Words
    • 7 Pages
    Better Essays
    Read More
  • Good Essays

    Litigation
    • 2246 Words
    • 6 Pages

    Litigation

    I've handled thousands of lawsuits in like 30 for your practice in Albuquerque and one of my favorite cases of food appliance was Starlily back a 79-year-old woman who adjustability of Tucson to be near her family and she and her grandson purchased a couple coffee at McDonald's here in Albuquerque one morning and they pulled over in the parking lot so that she could and stopped so that she could take the lid off of the coffee and put some creamer in it unfortunately it's spelled in her lap she was in a jogging suit and it just absorb that coffee almost immediately and she couldn't get away from that it was almost like an immersion burns and long story short in that three or four second sheet she suffered third-degree burns to her crotch and groin area required to skin grafts and eight days in the hospital and she's never been in court forIs just hard-working lady to come here to retire a character she was a character and she asked McDonnells to please pay her medical expenses which were less than $20,000 in which she think they refuse to that point she hired an attorney in San Antonio name reed Morgan and Kenai associated in the case and then we litigate the case here in Albuquerque in the summer of 1994 the spill having been and 92 and the jury unanimously found in her favor but the coffee was scalding that it was unreasonably hot and that it should have been closer to 130 250° was the message they sent so still Boedies kind of injuries the jury deliberating for a couple of hours and as we were told that afterwards they got hung up on punitive how much really got Just how much really going to award punitive damages and ultimately the verdict was 2.7 million for punitive damages which constituted roughly 2 days of hot coffee sales as a as a punishment for being this reckless with this product I leaned over to Mrs. Leebeck was standing next to me and she Danai submissively back I want you to marry me or stop me and she immediately fired back okay son and that's…

    • 2246 Words
    • 6 Pages
    Good Essays
    Read More

Related Topics