CHAPTER ONE 1
1.0 Introduction 4
1.1 Background of the problem 4
1.2 Statement of the problem 5
1.3 Objective of the study 5
1.4 Research questions 6
1.5.1 The Government 6
1.5.2 Researchers 6
1.6 Scope of the study 7
1.7 Limitation of the study 7
1.7.1 Fund 7
1.7.2 Researchers reluctance 8
1.8 Definition of terms 8
CHAPTER TWO 11
LITERATURE REVIEW 11
2.0 INTRODUCATION 11
CHAPTER THREE 13
3.0 INTRODUCTION 13
3.1 RESEARCH DESIGN 13
3.2 Descriptive design 13
3.3 Time for research 13
3.4 Area of the study 14
. 14
3.6 Sample size 14
3.7.1 Sampling 15
3.8.2 Questionnaires 17
3.8.3 Observation 18
3.8.5 Documentation 18
CHAPTER ONE
1.0 Introduction
1.1 Background of the problem
Tanzania’s public service reform has a long and distinguished history. At the time of independence, the emerging nation of Tanganyika inherited a public service designed to serve its colonial roots. The upper end of the public service was dominated by non- Africans; there were few African doctors, managers, and professionals. The size of government was small, with a focus on providing services to the colonial population. Reform, therefore, entailed the building of institutional and human resource capacity to respond to the needs of the new nation.
Tanzania record management started in the colonialism period whereby almost all the public services were under the colonialist, after the independence the government of Tanzania started running all the public sectors, most of the public sectors record management systems were inherited from the colonial administration. The government of Tanzania realizes that there is a need for reforming the administration systems in the public sectors.
The reformations of administration systems lead to the introduction of various methods, policies and programs to support and improve the records management in public services. These Public Service Reform Program was introduced so as they can
Bibliography: African Journals Online http://www.ajol.info/journal_index.php?jid=158&tran=0&ab=0 (accessed 2 June 2012). Coffey, A., B. Holbrook and P. Atkinson (1996). Qualitative Data Analysis Kombo, D.K, Delno Kothari, C.R.(2004) Research Methodology Methods and Techniques Dearstyne, B.W (2007): 274-284. Available from Emerald Group www.emeraldinsight.com/ (accessed 3 June 2012). “Why Records Management?” Available from World Bank www.worldbank.org (accessed 2 June 2012).