Recruiting and Selecting Employees
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall
5-1
Chapter 5 Overview
Understand approaches to matching labor supply and labor demand. Weigh the advantages and disadvantages of internal and external recruiting. Distinguish among the major selection practices and use the most legally defensible of them. Make staffing decisions that maximize the hiring and promotion of the best people. Understand the legal constraints of the hiring process.
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall
5-2
HR Planning
Process used to ensure that an organization has the right number of people with the right skills Forecasting techniques include quantitative and qualitative tools. Failure to plan has sig. financial costs Forecast future labor demand Forecast future labor supply Compare forecasted supply and
demand
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall
5-3
HR Supply and Demand
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall
5-4
The Hiring Process
Three components in hiring process:
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall
5-5
Costs of Turnover
Good employees are worth about 40% more than average employees Turnover costs about 25% of salary Costs both direct and indirect Major costs include:
Separation Recruitment Selection Hiring Productivity
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall
5-6
Challenges in the Hiring Process
What characteristics are the most important? How do you measure the characteristics? How do you account for motivation?
Performance = ability x motivation Context dependent
Who makes the hiring decision?
Copyright ©2012 Pearson Education, Inc. publishing as Prentice Hall
5-7
Recruitment
Needs to be seen as a