Writing a Cover Letter and
Résumé:
Tips, Tools and Resources
Prepared by:
Human Resource Service
Delivery Excellence Branch
Ministry of Government Services
November 2011
OPS Cover Letter and Résumé Preparation Guide
Table of Contents
Page
1. What’s New.............................................................................................. 3
2. Preparing Your Application ...................................................................... 4
3. Research the Job First .............................................................................5
4. Writing a Good Cover Letter .....................................................................6
5. What’s in a Good Cover Letter ..................................................................7
6. Writing a Good Résumé ............................................................................. 8
7. What’s in a Good Résumé .......................................................................... 9
Résumé Writing Activity Sheet ......................................................... 10
Work Accomplishment Statements .................................................. 11
Accomplishment Memory Jogger...................................................... 12
Résumé Language ............................................................................. 13
8. Frequently Asked Questions ....................................................................... 14
9. Lasting Impressions - Top 10 Résumé Tips .............................................. 16
10. Resources
Resources .....................................................................................17
Sample Cover Letter and Résumé .................................................. 18
Common Cover Letter and Résumé Errors..................................... 22
Tips, Tools and Resources for Candidates
2
OPS Cover Letter and Résumé Preparation Guide
What’s New