Letter of Transmittal
15th March 2012
Dr. Faruq Ahmed
Professor
Dept. of Management Studies
University of Dhaka.
Subject: Submission of Internship Report.
Sir,
With due respect, I would like to inform you that, I am a student of Dept. of Management Studies, University of Dhaka. It is an absolute pleasure for me to submit the internship report titled ‘Human Resource Management Practices in Dhaka Bank Limited’ as a significant part of my B.B.A Program. I have tried my level best to make an effective report. This report is focuses on both theoretical and practical knowledge.
Within the title limit I have made this report as comprehensive as possible. But there may be some mistakes due to various limitations. So I beg your kind consideration in this regard. I will be encouraged if you kindly receive my report. If you need any further assistance in interpreting the analysis, I will be happy to clarify you.
Sincerely yours,
X
Roll No. -, Sec. –
Dept. of Management Studies
University of Dhaka
Declaration
Being the student of Bachelor of Business Administration from University of Dhaka, would like to declare that the Internship Report on ‘ Human Resource Management Practices in Dhaka Bank Limited ‘ is the reflection of my practical knowledge and experience of working there. This report has not been submitted to my Institute earlier for fulfillment of the requirement of a course of study.
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X
Roll no.
Sec. B, th Batch
Dept. of Management Studies
University of Dhaka.
Abstract
Banking is one the most sensitive businesses all over the world. Banks play very important role in the economy of a country and Bangladesh is no exception. Banks are custodian to the assets of the general masses. Dhaka Bank limited is a listed Commercial Bank having the aim of serving the community. Being a service oriented organization it always seeks to attain customer satisfaction. Customers are the most important element of