Keywords influence tactics, negotiation, in the future, reflection
Introduction During the week 4 tutorial, we were required to participate in a role-play activity on negotiation that involved three characters: a manager (Dale Williams) and two subordinates (Pat Taylor and Chris Johnson). During the role-play activity, each role was required to utilize various influence tactics to convince the other regarding a work safety issue. Everyone was required to play as many role as possible, so this reflective essay is a critically and analytical reflection about the three characters that I pretended to play in class.
Body
1. I pretended to be Dale Williams At first, I had a talk with Chris. Refer to my performance, I asked Chris’ opinion about the safety glasses rule, and now I realize that this my usual way of starting a negotiation with others. However, I now see that it is not a good negotiation starting. In this way, the whole negotiation was that I did my best to persuade someone to change their minds. I was seriously mistaken, as I was not the one who determined the focus of the conversations. AS a result, I do feel that I will try to seize the initiatives about conversations and negotiations in the future. What’s more, the way I used aggression and fear to evoke a desired response was not effective enough. I did set pressure on Chris, because I knew the weaknesses of Chris, but now I figure out that I was completely ignorant of the key point of the pressure tactic. After look at both sides of the negotiation, I find that Chris really needed the job and Dale couldn’t just say Chris would be fired without any other