Throughout this reflective account i will refer to the individual I was working with as Gloria. I have not used her real name throughout this piece to protect her identity and to ensure that I am maintaining confidentiality. “You must respect people’s rights to confidentiality” (NMC 2013) Gloria is a 74 year old lady who lives at the residential care home at which I am currently on placement Gloria is under the Adults with Incapacity Scotland Act 2000 due to a diagnosis of Dementia. She is mobile with the aid of a Zimmer frame and is still as independent as her health allows. She requires the assistance of 1 carer for most activities of daily living. After breakfast I offered to take Gloria to the toilet as she had requested to go to the bathroom during her meal but was told by a care assistant that she would have to wait until after her meal. The carer told me the care home operated “protected meals times” and this was the reason that Gloria could not go to the toilet during her meal. I felt competent under supervision to assist Gloria with using the toilet. One should never accept a task delegated to them unless they feel competent and confident in carrying out the task that has been asked of them. The NMC Code of Conduct states that “You must recognise and work within the limits of your competence” and “You must take part in appropriate learning and practice activities that maintain and develop your competence and performance.” (NMC 2013)…
2. Date of payment-Be sure the correct date is written in. If it is a postdated check, contact the patient to make sure it is ok for you to deposit the check to avoid any bank fees for an NSF check.…
Sutter Health is a non-profit community-based healthcare system. It is based in Sacramento, Northern California. The healthcare system serves patients and families where the healthcare providers join resources and share expertise to develop and advance the quality of healthcare. The non-profit network initiated an interface with the intention of developing revenue collection of the healthcare facilities that would be collected from self-pay patient (Souza & McCarty, 2007). The traditional payment processing system had disadvantages that delayed the process of effective revenue collection of the healthcare facilities. The limitations of the processing system were as a result of the lack of accessibility to precise information in the accounts. The Patient Financial Services staffs were not in a position to get real-time information that would aid in accessing the financial and operational indicators of the healthcare facility (Souza & McCarty, 2007). There was also ineffective and inefficient performance measures in the healthcare facilities. The centers of service provision were patchy. There were also issues with the upfront collections. In order to address these…
The physician query process allows for a 30 days but that doesn’t fit in well with the 5 day bill hold, so there will be a physician coding document training in order for…
It is important that we have as much information as possible to best determine how to proceed with your case. Therefore, it is necessary that we meet again to discuss your case further and review the information listed above. Please contact our office and schedule an appointment as your earliest possible convenience.…
As the CFO of Marysville General Hospital, I realize we have a serious accounts receivable problem here. It has gotten out of control, and we are going to get it back in control. All it takes is a little effort from everyone to get us back on here. With the process improvement plan I am proposing, I will need the assistance and cooperation of the medical staff, the clinical departments, the business office, health information management, and all other departments.…
In order to complete your duties as a medical biller efficiently; you must follow the medical billing process. Following this process leads to maximum and appropriate payments in a timely fashion. There are a total of ten steps you should follow; which include:…
Discuss the general differences between facility and non-facility rates. Discuss the MS-DRG system for hospital inpatient services. Include in your discussion the history of the MS-DRG system and the need for the updated system. There are two types of bills used in healthcare. Which type of bill is used for physician services? Which type of bill is used for hospital services? (Hint: your book is incorrect.)…
* This step is used to check in patients, this is also the point at which new patients will provide information about themselves. A complete and detailed demographic review of their medical information will be collected at this time by the front desk. When returning patients arrive, they are asked to review the information and provide changes, if any.…
The need to correctly document medical records, apply appropriate billing codes, and accurately charge payers for medical procedures and services is essential for today’s medical facilities. Physicians rely on medical insurance specialists to process claims so that they can be reimbursed for their services. This essay will emphasize the importance of correctly submitting claims for reimbursement, as well as, how compliance plans are put in place to benefit everyone involved in the billing and coding process.…
Service breakdown is the term for situations when customers have expectations of a certain type or level of product or service that are not met by a service provider.…
The intake process for patients can be very stressful and long especially if the patient is suffering from a chronic illness. When thinking of the check in process, there has to be a way to not only speed up this process and make the patients visit less stressful and more efficient. One way to do this is, at that time a patient schedules an appointment they would be given the option to have someone call them prior to their appointment to pre-register them so when they go to their scheduled appointment all they would have to do is review the information and sign. The other option the patient would have, if they did not want to wait for someone to call them, is they could be given the registration number, and call at their own convenience to pre-register. This way it will be more convenient for them and save time sitting in the waiting room filling out new patient forms. Once a patient is pre-registered and they have reviewed and signed all the necessary paperwork they will then be able to use to the self check in for any following appointments.…
I will be able to look at the patient’s cover page in their medical information for their contact information. I will call the patient and let them know they will need to come back to the hospital. If they do not answer, I…
3. Explain why the lack of universal health care coverage can raise health care costs.…
Q.4 In case of cancellation of a booking, did you receive your prescribed refund amount within the specified period of seven days?…