This reflection paper is written to analyze my experiences with respect to lessons learnt in embracing complexity topic, along with other useful tools discussed in classroom sessions. With this practice I wish to achieve a meaningful way to apply the lessons in my work area.
While reading the interview of Tim Sullivan, I came to realize that there is a strong connection with my personal limitations w.r.t complex adaptive systems.
To the response about barrier in effectively dealing with complexity, Tim has discussed that we humans have innate tendency of attaching cause to effect, which precludes understanding complex situations. I find that I am overly inclined towards cause-effect loop in dealing with complex situations. Though, many of times I don’t remain wary of the fact that I am dealing with complexity but my general approach in working such situation is controlled by the cause-effect phenomenon.
I would like to analyze the fundamentals with a personal experience. Two years ago, while working at Global Logic Software, I was entrusted to design a prototype to change processes that have gone stale. Conventions were not challenged over long time, I started working to lay new rules and operating procedures. Working on this task was not a daily activity for me; the challenge was to come up with high level of intellectual curiosity.
I interacted with different stakeholders and discussed all the issues faced in day-to-day work at length. After several brainstorming sessions and analysis, I put forth my ideas to make processes lean and mean to benefit ‘product and release’ management and marketing teams. In dealing so, I had a clear idea that the old practices no longer exist for new challenges and must be replaced.
Within few weeks of implementing the suggested changes, I started getting direct or indirect feedback from stakeholders that they are finding difficulty coping up with their deliveries. Problems arose in