CHAPTER 20. BRINGING IT ALL TOGETHER: CHANGE AND LEADERSHIP IN ACTION CHAPTER 20 OVERVIEW
Chapter 20 Summary ___________________________________________________
The chapter opens with a case—Robert F. Kennedy High School—depicting the many problems facing David King, the new principal of a deeply troubled urban high school. A school that opened with high hopes only a few years ago now finds itself mired in conflict and dissatisfaction. King’s first meeting with his new administrative staff produces a blow-up in which a male housemaster physically threatens the chair of the English department. By the end of the case, the situation feels overwhelming. Is there hope? The authors follow the case with a hypothetical account of how the new principal might engage in a conscious effort to reframe the situation. For each frame, King asks himself two questions:
1. 2.
From this perspective, what’s going on at Kennedy High? What options does this frame suggest?
As is usually true in real life, the outcome of the reframing process is not a miracle but greater clarity coupled with a richer and more comprehensive set of strategies for what to do.
Chapter 20 Major Case Example ________________________________________
Robert F. Kennedy High School
SUGGESTIONS FOR TEACHING CHAPTER 20
There are two complementary teaching emphases for this chapter:
1. 2.
Replay and critique of the reframing process described in the chapter. Application of the same process to other cases.
Copyright 2003 by Joan V. Gallos and Jossey-Bass/A Wiley Company, 989 Market St., San Francisco, CA 94103 All rights reserved. No parts of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
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