The study examined the influence of rewards (payment, promotion, recognition and benefits) on employee work motivation. Subjects for the study consisted of one hundred and sixty seven employees of commercial banks of Kohat, Pakistan. Data for the study were gathered through the administration of questionnaire. The data collected was subjected to appropriate statistical analysis using “Pearson Product Moment Correlation Coefficient and Analysis of Variance,” all the findings were tested at 0.01 and 0.05 level of significance. The results obtained from the analysis showed that there existed strong relationship between rewards and employee motivation in commercial banks of Pakistan . The results also indicated that women experienced lower levels of motivation based on rewards they received . On the basis of these findings implications of the findings for future study were highlighted.
Keywords: Rewards, Employee motivation-performance, Commercial banks, Human resource.
Introduction
It is important for the top management to develop strong relationship between the organization and employees to fulfill the continuous changing needs of both parties. Organizations expect employees to follow the rules and regulations, work according to the standards set for them, and the employees expect good working conditions, fair pay, fair treatment, secure career, power and involvement in decisions. These expectations of both parties vary from organization to organization. For organizations to address these expectations an understanding of employees’ motivation is required Beer, (1984).
Commercial banks are physical structures supported by human resources that enable the delivery of service. The most important thing in the delivery of quality service is the individual motivation of all employees. With the growth of the service industry the commercial banks now competes for quality service employees. Research finds that it is a