1. Define the term Duty of Care
Health and social care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. My employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service.
1.2 Describe how the duty of care affects own work roll
The term 'duty of care' has become popular is position descriptions and in courts. It is a way of saying that you are responsible for the welfare of yourself and of others. If you ignore this duty, you are breaking the rules. These rules are set to ensure nobody is missed or forgotten about, and is primarily about preventing accidents. To explain what it means, it means you are responsible for people's well-being.
2.1 Describe dilemmas that may arise between duty of care and an individuals rights
if a service user or someone you know is being abused its my duty of care to report it.
It infringes an individual rights if they dont want you to tell anyone, but we as support workers must stress to our service users no harm will come to them and we will help them and report it to the proper groups or management.
2.2 Explain where to get additional support and advice about how to resolve such Dilemmas
Id have a look on the website of the social care provider (living for life) and look for guidance or downloads about their dispute resolution process. Once you have that information there should be other suggested agencies (social services the police etc) you could also contact, about help with trying to resolve your issue before raising anything formally. Also I could seek guidance from my supervisor or management team.
3.1 describe how