Report on Big Bazar
Report on Big Bazar
DECLARATION
This is to declare that our team under the guidance of Dr. Shekhar has completed the report work. This project is solely the result of our combined efforts and has not been submitted by anyone earlier either to this University/Institution or to any other University/Institution for any purpose. The data provided here are from some primary as well as some secondary sources. Date: Sakshi Jain (09181) Samta Gupta(09184) Saurabh Srivastava(09189) Shashi Kant Kumar(09195) Shivi Bindra(09198) Shradha Suman(09202) Shweta Rai(09205) Sonu Sharma(09213) Vaibhav Jain(09230) Ziauddin(09238) Priyanka Sharma(09240)
1 CERTIFICATE TO WHOMSOEVER IT MAY CONCERN
This is to certify that students with Roll Nos. BM-09181, BM-09184, BM-09189, BM-09195, BM-09198, BM09202, BM-09205, BM-09213, BM-09230, BM-09238, BM-09240 of PGDM 2009-2011 batch, I.M.S Ghaziabad, has done their project headed guidance. During their project they were found to be very sincere and Attentive to small details whatsoever was told to them. I wish them good luck and success in their future. Professor: Dr. Shekher (I.M.S Ghaziabad) “HUMAN RESOURCE DEVELOPMENT OF PANTALOON’S BIG BAZAAR” under my supervision and
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ACKNOWLEDGEMENT
“GOING IS GETTING TOUGH, CURRENT IS TORRENTIAL. SUCCESS IS NOT AFAR, JUST YOUR POTENTIAL”. Following the word of this quote the project is being made. This report bears the imprint of many people and without there support it would not have existed.
We acknowledge our deepest thanks to our Project guide Professor Dr Shekher for all their care and encouraging words and giving suggestion at the crucial stages.
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INDEX S.NO. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. TOPIC Introduction Industry Profile Company Profile Management Functions Human Management People System Resource Management PAGE 5 7 10 12 15 19 21 29 33 35 36 38 39
HRD of Big Bazaar Employees Motivation Work Culture Customer Satisfaction SWOT Analysis Conclusion
DECLARATION
This is to declare that our team under the guidance of Dr. Shekhar has completed the report work. This project is solely the result of our combined efforts and has not been submitted by anyone earlier either to this University/Institution or to any other University/Institution for any purpose. The data provided here are from some primary as well as some secondary sources. Date: Sakshi Jain (09181) Samta Gupta(09184) Saurabh Srivastava(09189) Shashi Kant Kumar(09195) Shivi Bindra(09198) Shradha Suman(09202) Shweta Rai(09205) Sonu Sharma(09213) Vaibhav Jain(09230) Ziauddin(09238) Priyanka Sharma(09240)
1 CERTIFICATE TO WHOMSOEVER IT MAY CONCERN
This is to certify that students with Roll Nos. BM-09181, BM-09184, BM-09189, BM-09195, BM-09198, BM09202, BM-09205, BM-09213, BM-09230, BM-09238, BM-09240 of PGDM 2009-2011 batch, I.M.S Ghaziabad, has done their project headed guidance. During their project they were found to be very sincere and Attentive to small details whatsoever was told to them. I wish them good luck and success in their future. Professor: Dr. Shekher (I.M.S Ghaziabad) “HUMAN RESOURCE DEVELOPMENT OF PANTALOON’S BIG BAZAAR” under my supervision and
2
ACKNOWLEDGEMENT
“GOING IS GETTING TOUGH, CURRENT IS TORRENTIAL. SUCCESS IS NOT AFAR, JUST YOUR POTENTIAL”. Following the word of this quote the project is being made. This report bears the imprint of many people and without there support it would not have existed.
We acknowledge our deepest thanks to our Project guide Professor Dr Shekher for all their care and encouraging words and giving suggestion at the crucial stages.
3
INDEX S.NO. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. TOPIC Introduction Industry Profile Company Profile Management Functions Human Management People System Resource Management PAGE 5 7 10 12 15 19 21 29 33 35 36 38 39
HRD of Big Bazaar Employees Motivation Work Culture Customer Satisfaction SWOT Analysis Conclusion
References: 38 • • • • http://www.pantaloon.com/ http://en.wikipedia.org/wiki/Pantaloon_Retail_India www.scribd.com www.google.com 39