Report on Taj mahal Palace hotel, Mumbai

Industrail Training Report

Name - Rohan Ganesh
Roll no - KHR2011- BAIHM-60
Batch - Winter
Training Duration - 15th November, 2012 - 30th April, 2013
Property - The Taj Mahal Palace And Tower, Mumbai.

Improving the quality India’s largest business Group

Diverse business in 7 sectors International income 64.8% of group revenue Operations in Over 80 countries

Products and services exported to 85 countries

Largest employer in private Sector Over 350,000 employees

Group revenue FY 2009: Rs 325,334 cr / $ 70.8 bn

Group purpose Attain leadership through business excellence in the sectors they Operate in, while upholding their values and integrity, to Improve the quality of life of the communities they serve.

Group values Integrity Fair, honest, transparent in all dealings Understanding Care, respect, compassion for customers and colleagues Excellence Highest possible standards in quality of goods and services Unity Build strong relationships with partners and customers worldwide Responsibility What comes from the