Request for Service System for Employees of Mindanao State University – Iligan Institute of Technology
Request for Service System for Employees of
Mindanao State University – Iligan Institute of Technology
Presented to the
Faculty of School of Computer Studies
Mindanao State University
Iligan Institute of Technology
In Partial Fulfilment of the Requirements for the Degree of
Bachelor of Science in Information Technology and
CRUZ, Gian Ralph B.
DUMORAN, Gel Dante E.
March 2013
CHAPTER 1
RESEARCH DESCRIPTION
1.0 Introduction
In every corporation, industry, business, private organization and school alike, there are division of tasks. In each specific group of task, there is a designated department where each employee is assigned to. Each of these departments however, must work hand in hand with other departments to achieve the company’s goals. It is very important that the cooperation of each department be achieved in order for the company to continually operate and grow. This process is referred to as a request for service process.
Generally, it is an organizational process wherein a department from an organization request specific service of another department. Nowadays due to technological advancement and wide information technology application, request for service is mostly applied as a request for Information Technology (IT) service. However, there are more other different requests for service that are being requested and processed in various organizations and corporations. In fact, request for service is not only limited to the availability within the intranet but also includes the participation of clients or customers.
There are different types of services that can be requested in a specific company or organization depending on the services that they are capable of rendering. Some examples are, request for facility repair, painting, renovation, and other different requests. 1.1 Background of the Study
Mindanao State University Iligan Institute of Technology is one of the top largest universities if not within the whole
Mindanao State University – Iligan Institute of Technology
Presented to the
Faculty of School of Computer Studies
Mindanao State University
Iligan Institute of Technology
In Partial Fulfilment of the Requirements for the Degree of
Bachelor of Science in Information Technology and
CRUZ, Gian Ralph B.
DUMORAN, Gel Dante E.
March 2013
CHAPTER 1
RESEARCH DESCRIPTION
1.0 Introduction
In every corporation, industry, business, private organization and school alike, there are division of tasks. In each specific group of task, there is a designated department where each employee is assigned to. Each of these departments however, must work hand in hand with other departments to achieve the company’s goals. It is very important that the cooperation of each department be achieved in order for the company to continually operate and grow. This process is referred to as a request for service process.
Generally, it is an organizational process wherein a department from an organization request specific service of another department. Nowadays due to technological advancement and wide information technology application, request for service is mostly applied as a request for Information Technology (IT) service. However, there are more other different requests for service that are being requested and processed in various organizations and corporations. In fact, request for service is not only limited to the availability within the intranet but also includes the participation of clients or customers.
There are different types of services that can be requested in a specific company or organization depending on the services that they are capable of rendering. Some examples are, request for facility repair, painting, renovation, and other different requests. 1.1 Background of the Study
Mindanao State University Iligan Institute of Technology is one of the top largest universities if not within the whole