Reseach on Performance Work Systems in Local Councils the Case of Harare City Council in Zimbabwe
MIDLANDS STATE UNIVERSITY
FACULTY OF SOCIAL SCIENCE
DEPARTMENT OF LOCAL GOVERNANCE STUDIES
GAMUCHIRAI K JOWA R121288J PDP
KUDAKWASHE CHIKUKWA R123011N CNP
FLORENCE GUMBO R102296R PDP
BRIGHT MUTOKUTO R122419W PDP
NYASHA TAGUTANAZVO R122673Y PDP
ENOCK MWEDZI R123095Y CON
LECTURER: MRS RAJAH
TOPIC:THE ROLE OF HIGH PERFORMANCE WORK SYSTEMS IN ORGANISATIONAL PERFORMANCE.A CASE STUDY OF HARARE CITY COUNCIL
1.0 Introduction
This chapter forms the basis of the study on the assessment on the role of high performance work systems have on Harare city council workers for effective and efficiency service delivery. This paper is going to provide a background of the study stating the problem, purpose and importance of the study. To add to the above, the objective, anticipated constraints and research questions, including literature review and research methodology are going to be highlighted.
1.1 Background of the study
Performance has been a widely researched subject by most social scientist and industrial psychologist in an attempt to establish what motivates people to do what they do, and why they do it. An organisational performance has always been an issue for managers, as it is believed that satisfied workers tend to be more productive, creative and committed to their jobs. There is therefore need to establish whether high performance work systems are what bring satisfactory performance or there are other factors. High performance work systems is a complex and multifaceted concept, which can mean different things to different people. However, the researcher in this study attempted to establish the role of high performance systems, whether it brings positive or negative results with particular attention at Harare City Council.
1.2 Statement of the problem
The dilemma at hand is that the Harare city council workers are said to be hindering the performance circles of which are of particular appeal to
FACULTY OF SOCIAL SCIENCE
DEPARTMENT OF LOCAL GOVERNANCE STUDIES
GAMUCHIRAI K JOWA R121288J PDP
KUDAKWASHE CHIKUKWA R123011N CNP
FLORENCE GUMBO R102296R PDP
BRIGHT MUTOKUTO R122419W PDP
NYASHA TAGUTANAZVO R122673Y PDP
ENOCK MWEDZI R123095Y CON
LECTURER: MRS RAJAH
TOPIC:THE ROLE OF HIGH PERFORMANCE WORK SYSTEMS IN ORGANISATIONAL PERFORMANCE.A CASE STUDY OF HARARE CITY COUNCIL
1.0 Introduction
This chapter forms the basis of the study on the assessment on the role of high performance work systems have on Harare city council workers for effective and efficiency service delivery. This paper is going to provide a background of the study stating the problem, purpose and importance of the study. To add to the above, the objective, anticipated constraints and research questions, including literature review and research methodology are going to be highlighted.
1.1 Background of the study
Performance has been a widely researched subject by most social scientist and industrial psychologist in an attempt to establish what motivates people to do what they do, and why they do it. An organisational performance has always been an issue for managers, as it is believed that satisfied workers tend to be more productive, creative and committed to their jobs. There is therefore need to establish whether high performance work systems are what bring satisfactory performance or there are other factors. High performance work systems is a complex and multifaceted concept, which can mean different things to different people. However, the researcher in this study attempted to establish the role of high performance systems, whether it brings positive or negative results with particular attention at Harare City Council.
1.2 Statement of the problem
The dilemma at hand is that the Harare city council workers are said to be hindering the performance circles of which are of particular appeal to