Research
European Journal of Social Sciences – Volume 22, Number 1 (2011)
The Impact of Employees Perception of Organizational Climate on Organizational Citizenship Behavior. Mediating Role of Organizational Commitment and Moderating Impact of Social Network Ties in Pakistani Context
Mahmood Noor BBA (HONS), MBA, Riphah International University, Islamabad Pakistan E-mail: mehmoodnoor1@yahoo.com Afkar Majeed Bhatti BBA (HONS), MS (SCHOLAR), Riphah International University, Islamabad Pakistan E-mail: Afkar_tg@yahoo.com Muhammad Asif Ali Khan PhD (HRM), MBA, BSC, Riphah International University, Islamabad Pakistan E-mail: asifmughal1973@yahoo.co.uk Muhammad Yaqoob Khan MBA, Riphah International University, Islamabad Pakistan E-mail: Yaqoobkhan84@yahoo.com Abstract The paper aims to investigate the impact of employee perception of organizational climate on citizenship behavior of employees in public sector organization of Pakistan. Organizational climate has been measured on the basis of two determinants i.e. organizational Fairness and peer cooperativeness. The study determines the relation between components of organizational climate with citizenship behaviors of employees. It measures the mediating effect of employee commitment with organization and moderating effect of Social network ties amongst organizational climate and organizational citizenship behavior. The data was collected from seven public sector organization in Pakistan that are Pakistan Telecommunication Authority, OGDCL, WAPDA, Rawalpindi Cantonment Board, Punjab Police, Ministry of Defense, Atomic Energy and Attock Refinery. Test results clarify the significant relationship between the component of workplace condition and OCB. The Result obtained highlights the positive relation between commitment and OCB. We found that employees who perceive justness in organization are more committed towards organization that influences the citizenship behavior in workforce for a particular organization. However,
The Impact of Employees Perception of Organizational Climate on Organizational Citizenship Behavior. Mediating Role of Organizational Commitment and Moderating Impact of Social Network Ties in Pakistani Context
Mahmood Noor BBA (HONS), MBA, Riphah International University, Islamabad Pakistan E-mail: mehmoodnoor1@yahoo.com Afkar Majeed Bhatti BBA (HONS), MS (SCHOLAR), Riphah International University, Islamabad Pakistan E-mail: Afkar_tg@yahoo.com Muhammad Asif Ali Khan PhD (HRM), MBA, BSC, Riphah International University, Islamabad Pakistan E-mail: asifmughal1973@yahoo.co.uk Muhammad Yaqoob Khan MBA, Riphah International University, Islamabad Pakistan E-mail: Yaqoobkhan84@yahoo.com Abstract The paper aims to investigate the impact of employee perception of organizational climate on citizenship behavior of employees in public sector organization of Pakistan. Organizational climate has been measured on the basis of two determinants i.e. organizational Fairness and peer cooperativeness. The study determines the relation between components of organizational climate with citizenship behaviors of employees. It measures the mediating effect of employee commitment with organization and moderating effect of Social network ties amongst organizational climate and organizational citizenship behavior. The data was collected from seven public sector organization in Pakistan that are Pakistan Telecommunication Authority, OGDCL, WAPDA, Rawalpindi Cantonment Board, Punjab Police, Ministry of Defense, Atomic Energy and Attock Refinery. Test results clarify the significant relationship between the component of workplace condition and OCB. The Result obtained highlights the positive relation between commitment and OCB. We found that employees who perceive justness in organization are more committed towards organization that influences the citizenship behavior in workforce for a particular organization. However,
References: [4] European Journal of Social Sciences – Volume 22, Number 1 (2011) [5] [6] [7] Baron,N.J., & Jeffrey Pfeffer, J.(1994) 94 European Journal of Social Sciences – Volume 22, Number 1 (2011) [45] [46] Lin, N