ASSIGNMENT COVER SHEET
For use with online submission of assignments
Please complete all of the following details and then make this sheet the first page of each file of your assignment – do not send it as a separate document.
Your assignments must be submitted as either Word documents (with .doc extension, NOT.docx), text documents with .rtf extension or as .pdf documents. If you wish to submit in any other file format please discuss this with your lecturer well before the assignment submission date.
Student Name:
Example 1
Student ID No.:
21818226
Unit Name:
Tourism and Hospitality Research & Analysis
Unit Code:
MNG00415
Tutor’s name:
Dianne Dredge
Assignment No.:
2
Assignment Title:
Research Proposal
Due date:
19/04/13
Date submitted:
19/04/13
Declaration:
I have read and understand the Rules relating to Awards (Rule 3.17) as contained in the University Handbook. I understand the penalties that apply for plagiarism and agree to be bound by these rules. The work I am submitting electronically is entirely my own work.
Signed:
(please type your name)
Example signature
Date:
19/04/13
Background
The purpose of this report is to establish areas for improvement in Australian Casinos to help attract the growing VIP gambling market. This will be achieved by identifying and evaluating what motivates VIP gambling. Understanding what these motivational factors are is vital to ensuring customer satisfaction. There are currently 13 Casino’s in Australia, with only 8 of these providing VIP gaming facilities.
VIP gamblers are also be referred to as ‘high stakes’ players or ‘high rollers’ and are usually apart of casino VIP player programs. These programs reward players with complimentary services during their visits to casinos, and ensure they are treated as highly valued clients. VIP gamblers spend a significantly larger amount than regular gamblers and tend to gamble in private, high