Papa gino’s is a strong imaged Restaurant of Boston aimed to provide a good hospitality to its consumers. The company is currently running over 300 restaurants and handling all the restaurants with the help of operational BI system. The use of BI systems has not only automated the business process but has also helped to provide competitive advantage to the company. For analyzing the current business of Papa Gino’s two modeling techniques has been adopted; SWOT analysis and Porters five forces Model. Using SWOT the strength, weakness, opportunities and threats has been identified. Similarly using five forces model the forces like customers, suppliers, competitors, new entrants and substitute products has been analyzed. Furthermore, to gain competitive advantages, it has adopted various strategies like customer loyalty programs and HRM. Strong competitors are; Regina Pizzeria, Lorosa’s Pizzeria, and Presto Pizza. Competitor analysis is further done to gain competitive advantage to the company. Papa Gino’s has gained hundreds of millions profits in this business and is focused on increasing the revenue every year. Papa Gino’s is looking forward to cope up with the latest trend in BI system. The latest trends in BI according to 2013 are Mobile BI, Cloud BI, In-memory BI and so on. The current business process Papa gino’s is working completely fine. However, slight change in the process may even speed them. So, some of the models are also proposed including their impact on the business.
Introduction:
Company overview:
Papa Gino’s is a chain of restaurants located in Boston U.S which specialises in American style pizza including salad, pasta, and various appetizers. The number of papa Gino restaurants is over 300 in various locations in New England. It has been continuously serving the customers since 1961 originally by the name Piece O’ Pizza in East Boston Massachusetts. Later on in 1968, the name was changed to the name Papa Gino’s by