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Research Paper On Southwest Airlines

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Research Paper On Southwest Airlines
October 4, 2013
Southwest Airlines
Every business has a CEO who deals with the everyday lifestyle of being the boss. Have you ever wondered how many people who work as the CEO of a company because it was always something they wanted to do? For those of you who said yes, think again. The CEO of Southwest Airlines, Gary Kelly, never had aspirations of being a CEO to a company as large as Southwest Airlines. There are a few founding principles: keep costs down through fast turn-around time at the gate, fly all the same planes (737s) so that parts and maintenance costs are reduced, treat customers like queens and kings and treat employees even better than the customers. (Smith)
The culture of Southwest has evolved over time from an environment
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