PROMOTION OF PAYBACK CARD AND MIGRATION FROM GREEN CARD TO PAYBACK CARD AT PANTALOONS
ACKNOWLEDGEMENT
No task is a single man’s effort as there are various factors, situations and people combine together to form the background for the accomplishment of any task.
This project was made with a lot of effort. However, it would not have been possible without the kind support and help of many individual and organization. I would like to extend my sincere thanks to all of them. I am highly indebted to Pantaloons Retailer for giving me the opportunity to do this project and providing me the guidance and constant support to complete it.
I would like to thank my external guide Miss. Sanchita Kar( Customer Care Manager & ADM ) and Mrs. Kasturi Sarkar ( Human Resource Manager ) for guiding me through my summer internship programme and research report. Without their guidance this project would not have been possible.
I would also like to thank Mr. Manish Katwani( Store Manager), Mr. Amit Das (Assistant Store Manager) and Mr. Manoj and Mr. Nasiruddin (Customer Care Assistants) of Pantaloons Retail(India) Ltd. For their kind cooperation and support during this project and providing me with all the required information for this project, and also giving me an opportunity and a platform to learn outside the class. All in all it was a wonderful learning experience under their guidance.
I would also like to