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[CUSTOMER STATISFACTION ON HYPERMARKET]

Project Submitted to the
MANIPAL UNIVERSITY

In the Partial Fulfillment of the Requirement of the Course [Audience Research and Survey Methods] of
BACHELOR OF ARTS IN MEDIA AND COMMUNICATION

By
[NAME]
REG. NO: [0998776]

Under the Guidance and Supervision of
AFTAB HAIDER RIZVI

MANIPAL UNIVERSITY
DEPARTMENT OF MEDIA AND COMMUNICATION
ACADEMIC CITY, DUBAI, U.A.E.

DECEMBER 2012

AFTAB HAIDER RIZVI
Department of Media and Communication
Manipal University – Dubai Campus
International Academic City
Dubai, U.A.E.
______________________________________________________________________________
Date: 3rd DECEMBER 2012

CERTIFICATE

This is to certify that the project work entitled,‘[CUSTOMER SATISFACTION ON HYPERMARKET]’, submitted to the MANIPAL UNIVERSITY – DUBAI CAMPUS, is a record of the original work done by [Name] during the period of his/her study in the Department of Media and Communication, Manipal University – Dubai Campus, UAE, under my supervision and guidance, and the project work has not previously formed the basis for the award of any degree, diploma, fellowship, associateship or any other similar title, to any candidate of any University.

Signature of the Guide

DECLARATION

I hereby declare that matter embodied in this project work entitled “[Customer Satisfaction on Hypermarket]” is the result of the analysis of observation and interviews carried out by me under the guidance of Aftab Haider Rizvi Department of Management Studies, Manipal University – Dubai Campus, UAE. This project work has not previously formed the basis for the award of any degree, diploma, fellowship, associateship or any other similar title, to any candidate of any University.

Name
REG. NO: 2003003
Department of Media and Communication
Manipal University – Dubai Campus
International Academy City
Dubai, UAE

Table of Contents CHAPTER I

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