I am currently employed at the Olive Garden in Oshkosh WI so I only thought doing my managerial report project on this service restaurant was appropriate. The Oshkosh Olive Garden was opened in the April of last year and has been running smoothly ever since. Olive Garden is a chain restaurant so there are locations all over the United States around 700 to be exact, this means a lot of the price setting and procedures are set country wide not from restaurant to restaurant. Even so each Olive Garden keeps track of their own sales and personally contributes to the overall company. At Olive Garden we proudly serve lunch and dinner with a casual Italian dining experience. The dinner entrees are priced anywhere from $11- $19 a meal but included unlimited soup or salad and then breadsticks. I have been working at the Olive Garden for about 7 months now so I felt that I knew most of what goes on on the outside of the restaurant but it is time to take a deeper look into the procedures put into this everyday restaurant.…
Since opening in a suburb of a major metropolitan area two years ago, Pablo’s Pepper Pizza has consistently had a huge line of customers waiting for a table. Pablo, the owner, attributes this to his strong belief that customers are entitled to high quality food at inexpensive prices. His brand promise is to consistently create a fun, family-oriented environment centered around great food that won’t break the budget. This idea is demonstrated at many different touchpoints with customers. Parents can enjoy the $5.00 all-you-can-eat pizza and salad buffet while watching the game on the television screen. Kids receive a complimentary activity book along with a packet of crayons and unlimited trips to the dessert bar stocked with fruit, pizza, and cookies. From time to time, Pablo even personally invites the children to watch the pizzas being made through a glass window. The employees seem to enjoy this as much as the children do, especially when the children smile as the pizza dough is tossed high into the air. It’s a good thing, too – a friendly attitude is stressed at weekly staff meetings. During this time, Pablo also reminds the cooks to keep a fresh supply of a variety of pizzas on the buffet line, and he instructs the bussers to quickly clear dirty plates from the tables. All this must be working because the place is still packer!…
The Olive Garden is my favorite Italian restaurant for many reasons. As soon as you walk in, you are almost overwhelmed by the hostess's hospitality. You are then warmed by the cozy atmosphere and pretty dangling lights that are streaming from wall to wall. After being seated, you are spoiled with as many servings of bread sticks and salad as you can eat. Their portions are much larger than Carrabba's and even cheaper. My favorite dish is their fettuccini alfredo. Every time that I go to The Olive Garden I get the same thing because I can't seem to make myself get something different in fear that I may not enjoy it as much.…
The warm homey feeling that you get when you walk into Oregano’s Pizza Bistro is priceless. The ambiance is so characterized to fit the theme of the mid 1940’s, it holds a refreshing breath taker. Lawrence Gibbilini was the founder of Oregano’s originally in Chicago, he later died in the late 1970’s after his son took over the family business. From then Oregano’s has developed all over Arizona grasping everyone’s attention. Oregano’s pizza provides an assortment of hospitality, the best food for your buck, and a realistic atmosphere of a 1940 Chicago pizza joint. Oregano’s Pizza Bistro summarizes up a family orientated and lively eatery, the atmosphere seems like…
29th Street Café is a small privately owned diner that is located near my home. It has been open for as long as I can remember. Their hours are a little odd for a restaurant; they are open from Tuesday to Sunday between afternoon and early the next morning, which is good for me because I am a night person due to working a 3rd shift job. The diner has a highway truck stop feeling to it, like a mom and pops style diner. Twice a month my wife and I meet a friend for breakfast at this diner. Since my first visit I have looked at several things to evaluate to keep me going back, some of these things include the service, food and cleanliness.…
First of all, the atmosphere is an important thing of one restaurant. Olive Garden has been known for a great Italian meal and family-friendly atmosphere. Olive Garden is an option in order to enjoy with family because the atmosphere is crowded and serene. It is decorated by Italian customs with panting pictures on the wall and fancy interior decoration. Moreover, Olive Garden has many tables to serve everyone such as for a couple, a family, or even for the only person. Dinner is a time for a family together so that the restaurant is more crowded than lunchtime. For example, I went to Olive Garden with my family, and we waited about one hour to have a large space for our dinner. Despite long waiting, I could understand; thus, we were set at a long and comfortable table, and we were appreciated. My family was…
General Mills originally created the Olive Garden restaurants in 1982. In June of 1995, General Mills moved the Olive Garden division to its newly developed Darden Restaurants, Inc. Olive Garden has quickly become the largest casual dining restaurant company in the world. Olive Garden uses Italy as its basis of inspiration and attempts to focus on hospitality and a pleasing dining experience. In 1999, Darden Restaurants, Inc. established its cooking school in the Tuscany region of Italy known as the Olive Garden’s Culinary Institute of Tuscany. Olive Garden creates all of its principles from two specific ideas: hold us to high standards and treat us with respect (Darden, 2011).…
The Stanford Prison Experiment a good passage based on 22 people who participated in a selected from an initial pool of 75 people, who answered to a newspaper advertise asking for males to participate in a psychological study of 'prison life' in return for payment of $15 per day.Each person completed an questionnaire on his family background, physical and mental health history, prior experiences and attitudinal tendencies with respect to sources of psychopathology including their involvements in crime. Each person was also interviewed by one of two experimenters.The 24 people who were judged to be most stable physically and mentally, most mature, and least involved in antisocial behaviors were selected to participate in the study.Half the people were assigned to be the guard in the experiment and the other half was the prisoners. The people were normal, healthy, male college students who were in the Stanford area during the summer. They were largely of middle-class people with the exception of one person. All the people in the experiment were all strangers to each other.The analysis is based upon 10 prisoners and 11 guards in the experimental conditions.The prison was built in a 35-foot section of a basement in the psychology building at Stanford University. It was split by two fabric walls; that was fitted with the only entrance door to the cell block and the other had a small observation screen. Three small cells (6 x 9ft) were made from converted laboratory rooms by replacing the doors with steel barred, black painted…
I think this because there are many different restaurants you can eat at. Some include Olive Garden,…
Ambience: The patio is an ideal spot if you have children so they can make a mess and you won’t feel bad. The lighting was just enough to calm the energy that had built up during the week, but enough so that you could see everyone around you. Ambience is what you would expect if your dining expectation is one of a family oriented community restaurant that serves excellent food…
First, the atmosphere I see when I arrive, provides a serene message to make me feel like I’m in Italy. The tables are long rectangles or small and quaint, while the seating provides a atmosphere of warmth and comfort. In fact, it’s always well maintained and clean. As I walk in, the immediate smell of delicious food in the air makes my mouth water. The playing of low themed music, helps me relax while seated. The several ceiling fans provide comfort and keeps a cool breeze inside Olive Garden. The bathrooms smell like I entered a Yankee Candle store. The smell of strawberry conceals the normal odors in a bathroom and the many stalls almost guarantee no line.…
Olive Garden is committed to providing every guest with a genuine Italian dining experience and make the guest feel like they are family; in Italian it is called Hospitaliano! In an effort to have competitive advantage over other chain restaurants, Olive Garden emphasizes comprehensive employee trainings in order to provide their customers the best service possible. But even though employees have gone through training, there are some issues that would need to be fixed in order to have 100% customer satisfaction. The issues we have identified for Olive Garden Restaurants are the hostess system, reservations, running of the food, and inputting the order. The hostess system will be implemented by working with the IT department to change the system. The second issue is with the reservations; we suggest taking reservations for a party of five or more and will be placed on top of the list once they arrive to the restaurant instead of having to wait. The third issue is the running of the food; we plan on hiring additional workers who are dedicated to run the food. And the final issue is inputting the guests order, we suggest additional training for the employees or an additional “cheat sheet” stating the times each entrée needs in order to be prepared.…
SITE/LOCATION/ARCHITECTURAL DESIGN: Our Business Development Department can create a detailed site plan indicating the specific location of a desired prototype facility based on specific information and requirements provided by the franchisee about the proposed site. In addition, the department can prepare building plans and specifications detailing the requirements for overall design, furnishings, store layout, equipment, fixtures and interior decor specifications. Max 's Restaurant currently has over 127 branches in the Philippines. The chain also has branches in the U.S. states of California, Hawaii, and New Jersey, and its first Canadian branch in Toronto, Ontario. A store opened in Vancouver, British Columbia in March 2012. More branches will open soon in…
The Parador is provided with all the facilities as needed to satisfy the customers. Most of them are surprised by the staff serving them in traditional costumes. However, it is generally thought that the waiting is too long. Besides, most diners complain about the booking and the opening times. We believe it would be preferable to have more staff available to deal both serving and booking. What is more, a significant majority of people vastly preferred extending the opening times until 23:30.…
Restaurants may be classified or distinguished in many different ways. The primary factors are usually the food itself (e.g. vegetarian, seafood, steak); the cuisine (e.g. Italian, Chinese, Indian, French, Thai) and/or the style of offering (e.g. tapas bar, a sushi train, a tastet restaurant, a buffet restaurant or a yum cha restaurant). Beyond this, restaurants may differentiate themselves on factors including speed (see fast food), formality, location, cost, service, or novelty themes (such as automated restaurants).…