Resume
| Gokulraj Ramachandraraja |Email: gokul_raj@hotmail.com |
Professional Objective
A result oriented, highly motivated and energetic IT Professional seeking an excellent opportunity in Information Technology where I will be able to utilize my skills and talents in a challenging and exciting environment.
Profile
❖ An extensive hands-on experience in Technical Support and Troubleshooting computers. ❖ Excellent problem solving skills and process oriented. ❖ Ability to interact and share expertise with other team member. ❖ Capability and motivation to learn new technologies quickly. ❖ Highly dedicated dynamic and ability to meet deadlines within the fast paced environments. ❖ Self-starter, result oriented responsible team member and co-operative individual.
Technical Profile
➢ Hardware: Excellent knowledge in Assembling, Installing, Configuring, Troubleshooting Desktop PCs and Notebooks. ➢ Microsoft: Good knowledge using configuring and troubleshooting Windows 2000, XP and Window 7. ➢ Good working knowledge of Microsoft Active directory and Microsoft Exchange server. ➢ knowledge of TCP/IP, DNS, Network Cabling, Network Accessories (Hub, Switches) ➢ Recovery and Backup : Norton Ghost, Acronis True Image, Zip Drives ➢ Diagnostics, Anti Virus and Anti Spyware Applications: ERD Commander, Hirens, Norton Internet Security, McAfee Internet Security Suite, Ad-aware, Spy Sweeper and Antivirus. ➢ Knowledge of Citrix and VMware
Academic Qualification
✓ B.E.S. [Bachelor of Electronic Science], Madras University, India.
Work Experience Profile
Technical Support Analyst – Netkeepers Inc, Markham, ON
May 2011 – Mar 2013 ❖ Install, assemble and configure computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware ❖ Troubleshoot
Professional Objective
A result oriented, highly motivated and energetic IT Professional seeking an excellent opportunity in Information Technology where I will be able to utilize my skills and talents in a challenging and exciting environment.
Profile
❖ An extensive hands-on experience in Technical Support and Troubleshooting computers. ❖ Excellent problem solving skills and process oriented. ❖ Ability to interact and share expertise with other team member. ❖ Capability and motivation to learn new technologies quickly. ❖ Highly dedicated dynamic and ability to meet deadlines within the fast paced environments. ❖ Self-starter, result oriented responsible team member and co-operative individual.
Technical Profile
➢ Hardware: Excellent knowledge in Assembling, Installing, Configuring, Troubleshooting Desktop PCs and Notebooks. ➢ Microsoft: Good knowledge using configuring and troubleshooting Windows 2000, XP and Window 7. ➢ Good working knowledge of Microsoft Active directory and Microsoft Exchange server. ➢ knowledge of TCP/IP, DNS, Network Cabling, Network Accessories (Hub, Switches) ➢ Recovery and Backup : Norton Ghost, Acronis True Image, Zip Drives ➢ Diagnostics, Anti Virus and Anti Spyware Applications: ERD Commander, Hirens, Norton Internet Security, McAfee Internet Security Suite, Ad-aware, Spy Sweeper and Antivirus. ➢ Knowledge of Citrix and VMware
Academic Qualification
✓ B.E.S. [Bachelor of Electronic Science], Madras University, India.
Work Experience Profile
Technical Support Analyst – Netkeepers Inc, Markham, ON
May 2011 – Mar 2013 ❖ Install, assemble and configure computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware ❖ Troubleshoot