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Resumen Kotler Marketing

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Resumen Kotler Marketing
MARKETING DEL SIGLO XXI

El siglo XXI trae consigo 3 acontecimientos importantes como son la globalización, adelantos tecnológicos y desregulación. Dichos acontecimientos evocan un sinfín de oportunidades. El marketing se ocupa de identificar y satisfacer las necesidades las necesidades humanas y sociales, es decir, satisfacer las necesidades de manera rentable.

TAREAS de MARKETING

Tres etapas por las que podría pasar la práctica del marketing: Marketing emprendedor: Casi todas las empresas son iniciadas por personas que sobreviven gracias a su astucia, visualizan una oportunidad y tocan a todas las puertas. Marketing formulado: Cuando una empresa pequeña alcanza el éxito, cambia inevitablemente hacia un marketing mas elaborado. Marketing intrépido: Se da en aquellos casos en que los gerentes de marca y producto necesitan salir a la calle a convivir con sus clientes para visualizar nuevas formas de añadir valor a la vida de esos clientes.

El campo de acción del marketing

Se considera al marketing la labor de crear, promover y entregar bienes y servicios a los consumidores y a los negocios. Los mercadólogos intervienen en la venta de 10 entidades:

Bienes

Los bienes físicos constituyen el grueso de la producción y la labor de marketing de la mayor parte de los países.

Servicios

A medida que las economías avanzan, un parte creciente de sus actividades se concentra en la producción de servicios. Muchas ofertas de mercados son combinaciones de bienes y servicios.

Experiencias

Al orquestar diversos bienes y servicios. Es posible crear, presentar y vender experiencias. Ej. Disney.

Eventos

Los mercadólogos promueven eventos que se llevan a cabo cada cierto tiempo.

Personas

El “marketing de celebridades” se ha convertido en un negocio importante.

Lugares

Los lugares (ciudades, regiones, países) compiten para atraer negocios y nuevos residentes.

Propiedades

Las propiedades son derechos de

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