Greg Guntz, Jerad Kays, Armando Figueroa,
Lanone Mayfield, Rich Roberts, Bill White
University of Phoenix
BSA/310 Business Systems
Mission/Description Riordan Manufacturing is an industry leader in the field of plastic injection molding that has earned them international acclaim. (Apollo Group, Inc., 2004,). The mission that Riordan Manufacturing has embarked on will lead the company into the 21st century with a sound footing in the plastics manufacturing industry. In order for Riordan Manufacturing to be able to meet its customer 's needs and expectations, there needs to be systems in place that not only focuses on the quality but also the management of the manufacturing process. With the implementation of the Six Sigma practice Riordan Manufacturing will be able to manage the variations in product output, along with having a system where they will be able to measure, analyze, and control their manufacturing process to within a defined specification. This will lead to an improved product for their customers with a defect rating of 3.4 per million produced or less. (Six Sigma, 2000-2007). Along with the improvements to the products produced, this will also help Riordan control its cost on a per product basis through the adherence of the defined specifications in the manufacturing process.
Unlike Six Sigma which focuses on product variation management, Riordan also is ISO 9000 registered. Being ISO 9000 registered, allows Riordan to adhere to the business standards set forth by the International Organization for Standardization. Six Sigma (2000-2007) stated "The ISO 9000 standards are produced by an international consensus of countries with the aim of creating global standards of product and service quality. These sets of standards form a quality management system and are applicable to any organization regardless of product, service, organizational size, or whether it 's a public or private
References: Block, Stanley B., & Hirt, Geoffrey A. (2005). Foundations of Financial Management (11th ed.) Federico, M. & Thomson (2007). The role of human resources (HR) in Six Sigma. Retrieved on July 3, 2007 from http://www.isixsigma.com/library/content/c030414a.asp Riordan Manufacturing, 2005. Process for Post Project Reviews V1.0 2/1/00. Retrieved on July 5, 2007 from https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/Business/Riordan/Ops/RMReviewPlan.pdf Riordan Manufacturing, 2005. Supply Chain. Retrieved on July 5, 2007 from https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/Business/Riordan/Ops/RioOps005.htm Thom, M. Aligning HR with business strategy. Retrieved July 3, 2007 from http://www.deloitte.com/dtt/article/0,1002,cid%253D134437,00.html Six Sigma. (2000-2007). An introduction to ISO 9000, 9001, 9002, ISO 9000:2000. Retrieved July 6, 2007,from http://www.isixsigma.com/library/content/c000917a.asp Six Sigma Apollo Group, Inc.. (2004). Riordan Manufacturing. Retrieved July 6, 2007, from University of Phoenix, Week Four, rEsource. BSA/310 Business Systems Web site.