Next-generation supply chains Efficient, fast and tailored
www.pwc.com/GlobalSupplyChainSurvey2013
Contents
Executive summary
Executive summary Introduction Detailed survey findings Industry-specific dashboards About the survey Acknowledgements Related reading
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Macroeconomic cycles of growth, contraction and recovery have become erratic. Together with natural disasters that affect both operations and sales, they have made reliable end-to-end supply and demand planning increasingly challenging.
Successful management of extreme market and demand volatility has become the new mantra of supply chain managers around the globe. Macroeconomic cycles of growth, contraction and recovery have become erratic, making reliable end-to-end supply and demand planning increasingly challenging. Disruptions caused by recent natural disasters have added to supply chain volatility. In business-to-business relationships, long-term loyalty and predictable order flow seem to have become relics of the past. At the same time, customers are tightening their requirements in terms of throughput time and perfect-order delivery while demanding continuous reductions in supply chain cost. The increasing use of online channels is driving the reduction of response times and forcing supply chain managers to find new answers for global micro-delivery of multiple small-customer orders, instead of the large-batch movements. Maximising supply chain flexibility and managing multiple supply chain configurations have become the new imperatives for today’s supply chain executives. In addition, radiofrequency identification (RFID) and other digital technologies lead to