HANDBOOK
OF REWARD MANAGEMENT
PRACTICE
Improving performance through reward
3RD EDITION
Michael Armstrong
KoganPage
LONDON PHILADELPHIA
NEW DELHI
Contents
Introduction
1
Parti
Essentials of Reward Management
3
An Overview of Reward Management
5
1.
Introduction 6; Reward management denned 6; Characteristics of reward management 7; The reward management framework 9; Aims of reward management 9; Achieving the aims in general 11; Achieving the specific aims 14; Contextual factors 16; Fundamental concepts 19; Pay level concepts 22; Effective reward management 23; References 24
2.
The Reward System
26
Introduction 27; How a reward system operates 27; Components of a reward system 28; Reward systems in action 35; References 38
3.
Total Rewards
39
Introduction 40; Total rewards defined 40; Underpinning concepts 41;
The elements of total rewards 42; The significance of total rewards 43;
Models of total rewards 44; Models of total rewards produced by other consultants 47; Introducing total rewards 49; Total rewards in practice 55; Conclusion 60; References 60
4.
Strategic Reward
Introduction 62; Strategic reward management defined 63; The rationale for strategic reward 63; The problem with the concept of strategic reward 64; Characteristics of strategic reward 65; Reward philosophy 65;
Guiding principles 66; Reward strategy 72; Developing reward strategy 79; Implementing reward strategy 84; References 85
62
iv
Contents
5.
International Reward
87
Introduction 87; The international scene 88; International reward strategy 89; Rewards for expatriates 92; References 96
Part II
6.
Performance and Reward
Performance Management and Reward
99
101
Introduction 102; The meaning of performance 102; Influences on performance 103; How does reward impact on performance? 105;
High-performance cultures 106; High-performance work systems 108;
Impact of reward
References: 457 Appendix A: Reward Attitude Survey 459 Appendix B: Employee Engagement Survey 461 Index 463 This book is accompanied by additional online material. To access these resources go to www.koganpage.com/resources and under 'Academic Resources ' click on either 'Student Resources ' or 'Lecturer Resources ' as appropriate.