Designing Decision Support Systems CMS-3-DSS
Jenny Selvarajah
(Task 1)
Case Study Based Coursework
Faculty of Business
2012-2013
Submission Date: 24/10/2012
Tutor: Louis Spring
Word Count: Main body ( 1,200)
Overall :
(Task 1)
Case Study Based Coursework
Faculty of Business
2012-2013
Submission Date: 24/10/2012
Tutor: Louis Spring
Word Count: Main body ( 1,200)
Overall :
Table of Contents
EXECUTIVE SUMMARY3
MISHAR CARGO Worldwide LTD4-6
PROBLEMS AND RELATIONS and Required Information References………………………………………………………………………………………………… 7
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Executive Summary
MISHAR
IN THIS REPORT I WILL BE IDENTIFYNG AND DISCUSSING SOME THE PROBLEMS THAT HAVE OCCURRED IN THE ORAGNISAION AND HOW THEY ARE RELATED AS WELL AS WHAT IS THE REQURED INFORMATION TO BE PICKED UP FORM THE PROBLEM SITUATION TO BE SOLVED.
Problems and Required Information In The Organisation
MISHAIR LTD
There are may problems found in the organisations which I have categories in which department they are and what problems they are related to. Also we would be looking at the required data for each of these problems.
Transport
The first issue found is that there is a problem with the supply chain as more deliveries have been given late deliveries. The right information needs to be given on time, and at the right date. Even if there is a technical system that enables staff to input the right data if the staff don’t have enough experience of using those systems then there is problem. Second issue is Inaccuracy in the communication between employer and delivery service. This is related to transportation with the supply chain. This issue has to do a lot with employer and employee relations. As well as the problem of handling of dangerous goods as specific requirements need to be met to having protective measure it’s a problem as this can cause damaged goods if its not handled with experienced staff.
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Health and Safety
Health and safety issue that is
References: Shushma Patel (2012). Decision Making CMS-3-DDS.Designing Decision Support Systems, lecture notes distributed in the topic DDS.LECT2.Decision Making. , London South Bank University, Faculty Of Business on 8th Oct 2012. Efraim Turban(2011) Decision Support and Business Intelligence Systems. CMS-3-DDS.Designing Decision Support Systems.Reading chapter 3. Application Case3.1,Chapter 2. On 12th Oct 2012. D.Patel,Y.Sun and S.Patel(1994) 94 OOIS. International Conferenceon Object Oriented Information Systems.Problems,Descriptions and Objects by Micheal Jackson.Case Study. On 20th Oct 2012. MISHAR WORLD CARGO CASE STUDY for coursework