Preview

Robert Rivers BUSI 620 Research Paper Electronic Commerce

Best Essays
Open Document
Open Document
2336 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Robert Rivers BUSI 620 Research Paper Electronic Commerce
Running head: Research Paper – Electronic Commerce

Research Paper – Electronic Commerce
Robert Rivers
BUSI 620
Liberty University
13 December 2013

Electronic Commerce
Electronic Commerce Defined Salvatore (2013) defines electronic commerce or e-commerce stating, “E-commerce refers to the production, advertising, sale, and distribution of products and services from business to business and from business to consumer through the internet” (p. 150). These activities can take place in many environments between businesses and consumers. E-commerce has changed the way goods and services are exchanged and have given light to businesses and consumers to exist on a global scale without an established brand. With e-commerce defined, let us look at its origin.
E-Commerce Origin
E-commerce has origins that trace back to the mid 1900s. In these times very few organizations had access to the very expensive electronic data interchange (History of E-Commerce, n.d.). The information that was shared over this network gave birth to a new way for business communications and overall global reach. As the years rolled by, advances in communication technology coincided with business transactions as electronic commerce started to take form. The early 1980s saw the creation of communication networks for computers. Transmission Control Protocol and Internet Protocol (TCP/IP) was introduced during this time and revolutionized the way information was shared and sourced in business (History of E-Commerce, n.d.). This technology was seen in places like Germany and France where the use of phone lines and national broadcast mediums were used (Fletcher, 2002, p. 104). As an initial Business-to-Business (B2B) concept, this communication network had become very popular among household telephone subscribers and was offered as a free service with a subscription (Fletcher, 2002, p. 104). U.S. based Bell telephone companies tried this videotex technology as well but was



References: Burr, L. C., A., P. R., Rolland, E., & Ward, K. F. (2007). Integration of e-CRM in healthcare services. International Journal of E-Business Research, 3(2), 1-12. Demirdjian, Z. S. (2011). The world wide web: The stepchild of the internet. The Business Review, Cambridge, 17(1), 2-I,II. Retrieve from http://search.proquest.com/docview/871194214?accountid=12085 Fletcher, A Frendo, M. (1999). Legal aspects of e-commerce. Law Technology, 32(4), 1-30. Harvey, D. (2012). Craigslist joe. Daily Variety, 316(25), p. 8. Lee, H. G., Lee, S. C., & Pak, B. Y. (2003). Business value of b2b electronic commerce: The critical role of inter-firm collaboration. Electronic Commerce Research and Applications, 2(4), 350-361. doi:10.1016/S1567-4223(03)00003-6 Leonard, L Ratnasingam, P. (2008). The impact of e-commerce customer relationship management in business-to-consumer e-commerce. Journal of Electronic Commerce in Organizations, 6(4), 30. Salvatore, D. (2012). Managerial Economics in a Global Economy. Oxford, NY, USA: Oxford University Press.

You May Also Find These Documents Helpful

  • Powerful Essays

    The history of ecommerce can be traced back to the invention of the very old notion of “sell and buy” computers, electricity, cables, modems as well as the internet. The first e-commerce transactions was started in March, 4, 1983 by Alex Randall, (YouTube, 2008) but people started using ecommerce in 1991, when the internet was opened for commercial use and since then, there have been thousands of businesses which put up their businesses at web sites. The term ecommerce was used before to refer to the process of executing commercial transactions electronically thus with the assistance of the leading technologies such as Electronic Funds Transfer (EFT) and Electronic Data Interchange (EDI), through their help, they gave users opportunities to exchange business information as well as ability to do business transaction electronically. These technologies have been used even before, in the 1970s, these technologies’ ability was used by business companies as well as organizations to send electronically the commercial documentation.…

    • 1567 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    5 porter

    • 1835 Words
    • 8 Pages

    One of the biggest benefits of the Internet is its ability to allow organizations to perform business with anyone, anywhere, anytime. E-business is the conducting of business on the Internet, not only buying and selling, but also serving customers and collaborating with business partners. In the past few years, e-business seems to have permeated every aspect of daily life. Both individuals and organizations have embraced Internet technologies to enhance productivity, maximize convenience, and improve communications globally. From banking to shopping to entertainment, the…

    • 1835 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    According to Prenhall.com E-commerce can be defined as the process of buying, selling, or exchanging products, services, or information via computer networks. E-commerce can also electronically mediated financial transactions between organizations and any third party it transact with. E-commerce is useful by providing transaction among organizations which can be observed from two perspectives. The selling and buy within an organization. Successful virtual ecommerce are Yahoo, Google, and AOL. E-commerce can be defined through learning, service, communications, business process, and commercial.…

    • 470 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Netflix - Strategic Plan

    • 2229 Words
    • 9 Pages

    Schneider, Gary P. (2004). Electronic Commerce: The Second Wave. Fifth Annual Edition, Published by Course Technology. Copyright © 2004 by Course Technology, a division of Thomson Learning, Inc.…

    • 2229 Words
    • 9 Pages
    Better Essays
  • Powerful Essays

    “E Commerce is one of the most important facets of the Internet to have emerged in the recent times. Ecommerce or electronic commerce involves carrying out business over the Internet with the assistance of computers, which are linked to each other forming a network. To be specific, ecommerce would be buying and selling of goods and services and transfer of funds through digital communications” (Benefits of Ecommerce", 2007).…

    • 1838 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    Retail Buying

    • 3282 Words
    • 14 Pages

    Injazz, J.C. and Karen, P. 2003. Understanding customer relationship management (CRM) People, process and technology. Business Process Management Journal, 9 (5), pp. 672-688.…

    • 3282 Words
    • 14 Pages
    Best Essays
  • Good Essays

    E-commerce refers to the production, advertising, sale, and distribution of products and services from business to business and from business to consumers through the Internet. The biggest lures of e-commerce of consumers are the convenience of having round-the-clock access to the virtual store and the ability to engage in comparative shopping at minimal cost and effort. Through e0commerce, sellers can sharply reduce their cost of executing sales and procuring inputs, reformulate supply chains and logistics and redefine customer relationship management.…

    • 310 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Schneider, G. (2004). Electronic commerce: the second wave. University of Phoenix Custom Edition e-text. Retrieved May 5, 2007, from University of Phoenix rEsource https://emapus,phoenix.edu/secure/resource/resource.asp…

    • 1309 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    Electronic commerce commonly written as e-commerce,is the trading or facilitation of trading in products or services using computer networks, such as the internet. Electronic commerce draws on technologies such as mobile commerce ,electronic funds transfer,supply chain management,internet marketing,online transaction processing,electronic data interchange(EDI),inventory management systems ,and automated data collection systems.Modern electronic commerce typically uses the World Wide Web for at least one part of the transaction’s life cycle,although it may also use other technologies such as e-mail.…

    • 2354 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Electronic commerce, and more broadly electronic business, has seen amazing growth in the past 15 years. With the introduction of Web browsers that incorporated user friendly graphic interfaces, E-commerce saw the beginning of its amazing growth. While talking about e-commerce and e-business, it is important to understand that there is a difference between the two. E-commerce is the process of exchanging goods and services over an electronic means, most popularly done over the Internet. E-business is the total activities a business engages in over the Internet, this includes e-commerce. Simply e-commerce is a small part of the makeup of e-business.…

    • 2973 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    E-commerce is transactions conducted via electronic means such as the internet, email and SMS. It is considered to be one of the most important aspects of the internet to appear. As a result, people are able to exchange goods and services immediately regardless of their geographic location and time. More and more businesses conduct transactions on line, with some trading purely on-line thus reducing overheads and administrative costs.…

    • 1008 Words
    • 5 Pages
    Good Essays
  • Best Essays

    challenges, and road blocks of the CRM research. The latest research in this area and the future road-map of the research is also presented in this paper to analyse the trend. II. REVIEW OF THE LITERATURE IN CRM The CRM approach has received increased attention as a marketing concept during the last decades, both amongst practitioners and in academia. It was found that the most common category of CRM articles belonged to the information technology and management information systems category. A review of most relevant literature on CRM is considered to identify current trends from the perspective of Strategic, Analytical, Operational and Collaborative decision making. The focus has changed from Analytical to Strategic CRM [7] and research scope is getting a breakthrough in terms of e-CRM due to its cohesion with e-business. Different levels of decision making of CRM are Strategic, Analytical, Operational and Collaborative. A literature review was conducted by Wahlberg et al. [7] to describe the CRM research field using…

    • 2098 Words
    • 9 Pages
    Best Essays
  • Satisfactory Essays

    Electronic commerce, commonly known as e-commerce or e-commerce, is a type of industry where the buying and selling of products or services is conducted over electronic systems such as the Internet and other computer networks. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Modern electronic commerce typically uses the World Wide Web at least at one point in the transaction's life-cycle, although it may encompass a wider range of technologies such as e-mail, mobile devices social media, and telephones as well.…

    • 460 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    * E-commerce has completely changed the 21st century in a way that few other technologies have and is actively changing commerce as a whole on a daily basis. The amount of information and products that are available online is growing, and the amount of information people acquire and purchase daily online is growing also. The Internet is one of the youngest and fastest growing depositories of information in today’s world. Internet…

    • 1997 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Lilian Odero

    • 2938 Words
    • 12 Pages

    In the past few decades there has been a revolution in computing and communications, and all indications are that technological progress and use of information technology will continue at a rapid pace. Accompanying and supporting the dramatic increases in the power and use of new information technologies has been the declining cost of communications as a result of both technological improvements and increased competition. One of the most significant outcomes of the progress of information technology is probably electronic commerce over the Internet, a new way of conducting business. Though only a few years old, it may radically alter economic activities and the social environment. Already, it affects such large sectors as communications, finance and retail trade and might expand to areas such as education and health services. It implies the seamless application of information and communication technology along the entire value chain of a business that is conducted electronically.…

    • 2938 Words
    • 12 Pages
    Powerful Essays