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Roger

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Roger
|Unit Title: Second Section |Tutor’s Name: |
|Quality Management in Business 2 R/601/1100 |Roger Cunliffe |
|Assignment Title & Number: |Learning Outcomes Covered: |Assessment Criteria Covered: |
| | | |
|Quality Management in Business | | |
|R/601/1100 | | |
| | | |
| |LO2 |2.1 discuss what is meant by customer |
|Submission : Date /Time : |Understand the benefits of quality |satisfaction |
| |management in a business and services |2.2 explain the meaning of continuous |
|Wednesday 12th December 2012 |context |improvement |
| | |2.3 illustrate the type of added values |
|Electronically by “Turn it In” | |to be gained. |
|
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