Role of Communication for Efficient and Effective Library Services

CERTIFICATION I certify that this project was carried out by DELE-OSUNDE VICTOR; it was done under my supervision in the department of Library and Information Science, Faculty of Education, Delta State University, Abraka.
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DR. S. O. UWAIFO Date
(HEAD OF DEPARTMENT)
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MRS. A. M. IGERE Date
(Project Supervisor)

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External Supervisor Date
DEDICATION
This research work is dedicated to the glory of God Almighty , who has been my source of inspiration and strength.
ACKNOWLEDGEMENT
I am most grateful to God almighty who has seen me through my academic programme in DELSU. It has been by his grace. My sincere gratitude goes to my parents, Mr. and Mrs. Dele-Osunde, most especially my beloved mother, Mrs. Esther J. Osunde. Thanks for your prayers, understanding, maternal love and care towards me. You have indeed been a pillar in my life. Also to my elder sister and brothers, Eghosa, Iyobosa, Wanegbe, thanks for your support both financially and morally towards my academic pursuit. I love you all. I am forever grateful to Mr. Adewale Soga for your contribution towards this research work. God bless you. I cannot forget some of my hardworking and supportive lecturers in person of Dr. S. O. Uwaifo (HOD, LIS), Mr. Edwin Achugbue (course adviser), Mr. Israel Odede, Mr. Rex T. White Enakhore. God bless you all. A big thank you also to my resourceful and hardworking project supervisor, Mrs. A. M. Idjere who painstakingly ensured that this research work was of the

References: Communication is central to effective library service. According to Koonts and O’donnel (2005) communication is important to all phases of management by every individual within the system and is particularly important in directing and leading any system. Defleur, M. L. & Dennis, E. E. (2005); Understanding Mass Communication: A Liberal Perspective (7th ed.) Boston: Houghton. Mifflin. Hoy, W. K., C. G. (1998); Educational Administration Theory, Research and Practice. U. S. A. Random House. Katz, W. A. (2002); Introduction to Reference Work. Basic Information Services (8th ed.). New York: Mc Graw Hill. Kemoni, H. N. (2004); Melvin Defleur’s Information Communication Model: Its Application to Archives Administration. African Journal of Library, Archives & Information Science, 14 (2), 167-175. Koontz, H. & O’ Donnell, C. (2005); Management: A System Contigency Analysis of Managerial Functions. New York: Mc Graw Hill Book Company. Lesikar, R Mc Farland, D. E. (1994); Management: Principles and Practices. New York: Macmillian. Odini, C. (1999); Training and Development of Skills in Changing Information Environment. Library Management. 1 (2), 100-104. Ojomo, O. W. (2004); Communication: Theory and Practice in E. Addegbija (Ed.) Languate Communication and Study Skills, (pp. 77-95). Ota: Covenant University. Rothwell, J. D. (2004); In the Company of Others: An Introduction to Communication. (2nd ed.) New York. Mc Graw Hill. Tubs, S According to Uwakwe and Onynoke (2009) libraries communicate information through a variety of media as the following: A