ANDREA SANTOS
29C Constancia Street
Masambong, Quezon City
(632) 361-1234
(0911) 361-4567 andrea_santos@yahoo.com OBJECTIVE
To join an institution where I can hone my skills in market research and product development and learn through experience and training.
COMPETENCIES
1. PROJECT MANAGEMENT, MARKET RESEARCH & STRATEGIC PLANNING
Performed market research, conducted a survey and prepared a SWOT analysis aimed towards rehabilitating a product that was no longer in the market (Round
Table Pizza).
Formulated strategies and drafted a marketing plan based on information gathered.
Achievement
Earned a grade of 90% for the project.
2. LEADERSHIP and TEAM MANAGEMENT
Assigned as Team Head of five members in the campaign of Akbayan, one of our school’s political party.
Developed strategies and divided responsibilities across team members.
3. CUSTOMER SERVICE
Appointed as Receptionist under Phil-Oh, Inc., a company under the Far Eastern
University internship program
Tasked to handle frontline work and answer incoming calls of clients
Achievement
Proposed, cascaded and implemented standard telephone scripts and call handling policies used across the company
EDUCATION
Bachelor of Science in Business Management
Far Eastern University
2004-2008
Dean’s Lister, 3rd Year, 2nd – 3rd Trimester
Dean’s Lister, 2nd Year, 3rd Trimester
GPA: 3.0
EXTRA CURRICULAR ACTIVITIES
Campaign Team Leader, Akbayan Party, Far Eastern University
Achievement:
Spearheaded and organized the first inter-party debate, FEU Debaters Association
Treasurer, Business Management Society, Far Eastern University
Member, Harlequin Theatre, Far Eastern University
Member, Badminton Club, Saint Peter Village Association
TRAININGS ATTENDED
The Planning Function of Managers in Organizations
By: Mrs. Evelyn Barbacena
Far Eastern University
March 2008
Guidelines of Making a Business Successful
By: Mr. Ricardo Zulueta
Far Eastern University