Role of a Social Service Agency
Role of a Social Service Agency
(Department of Human Services)
BSHS/441
July 28, 2014
Marie Peoples, Ph.D
University of Phoenix
A Social Service Agency is responsible for planning, implementing, and operating social service programs in the community. The Social Service Agency provides human welfare and social work. Our team researched The Department of Human Services role of social services and used of mediation. The Department of Human Services is a large agency that helps millions of individuals daily. The mission of the Department of Human Services is to assist low-income individuals and families to maximize their potential for economic security and self-sufficiency (Department of Human Services, 2012). Under the Department of Human Services, is Family Services? This department has numerous agencies that provide protection, intervention, and social services to meet individual needs (Department of Human Services, 2012). As a team, we will compare and contrast the roles of mediator and advocate by describing the power limitations of each role, discuss under what circumstances an advocate is used during mediation, and which role is most critical to problem solving. The team will discuss the mediator bias, limitations of the mediator, scope of power, conflict of interest, confidentiality, mediator neutrality and impartially. ~”The best way to find yourself is to lose yourself in the service of others.”~(Mahatma Ghandi, 1869-1948).
Power Limitations of Each Role
There are limits to everything, mediators and advocates are no exception to the rule. In the Family Services, the power limitations for both roles differ from one another. A mediator’s limitations are: only facilitating communication during a negotiation, possessing no final say in the ultimate decision of a dispute, no control over the content that will be discussed during a negotiation, not dictating any of the terms of the final settlement, and remaining
(Department of Human Services)
BSHS/441
July 28, 2014
Marie Peoples, Ph.D
University of Phoenix
A Social Service Agency is responsible for planning, implementing, and operating social service programs in the community. The Social Service Agency provides human welfare and social work. Our team researched The Department of Human Services role of social services and used of mediation. The Department of Human Services is a large agency that helps millions of individuals daily. The mission of the Department of Human Services is to assist low-income individuals and families to maximize their potential for economic security and self-sufficiency (Department of Human Services, 2012). Under the Department of Human Services, is Family Services? This department has numerous agencies that provide protection, intervention, and social services to meet individual needs (Department of Human Services, 2012). As a team, we will compare and contrast the roles of mediator and advocate by describing the power limitations of each role, discuss under what circumstances an advocate is used during mediation, and which role is most critical to problem solving. The team will discuss the mediator bias, limitations of the mediator, scope of power, conflict of interest, confidentiality, mediator neutrality and impartially. ~”The best way to find yourself is to lose yourself in the service of others.”~(Mahatma Ghandi, 1869-1948).
Power Limitations of Each Role
There are limits to everything, mediators and advocates are no exception to the rule. In the Family Services, the power limitations for both roles differ from one another. A mediator’s limitations are: only facilitating communication during a negotiation, possessing no final say in the ultimate decision of a dispute, no control over the content that will be discussed during a negotiation, not dictating any of the terms of the final settlement, and remaining
References: Barsky, A. E. (2007). Conflict resolution for the helping proffessions, second edition (2nd ed.). Retrievedfromhttps://ecamus.phoenix.edu/content/eBookLibrary2/content/eReader.aspx? assetMetaId=c. Department of Human Services (Family Services). (2012). Retrieved from: http://dhs.dc.gov/dhs/site/default.asp?dhsNav_GID= Leviton , S. C., & Greenstone, J. L. (1997). Elements of Mediation. Pacific Grove, CA: Brooks/Cole