SOUTH AFRICAN STUDY CENTRE
FULL TIME: BACHELOR IN BUSINESS ADMINISTRATION (BBA) STUDENT NO. 0004-4452
SENIOR PAPER – BUS 499
UNDERSTANDING CHANGE IN ORGANISATIONS BY NOMATHAMSANQA E XELELO
SENIOR PAPER/ PROJECT
NEWPORT UNIVERSITY
WHAT ARE THE ROLES PLAYED BY LEADERS IN ORGANISATIONS? WHAT MAKES SUCCESSFUL LEADERS? COMPARE AND CONTRAST LEADERSHIP APPROACHES AND MODELS AVAILABLE WITH THE REAL LIFE SITUATIONS SPECIFICALLY, SITUATIONS WHERE ORGANISATIONAL CHANGE IS IMPLEMENTED.
1.0 INTRODUCTION
The objective of this project is to apply organisational theory particularly on the subject of leadership and change management to real-life situations and draw valuable insights as well as guidelines for future success. It is hoped that providing the answers to the following questions, this objective will be met: The questions are:
• What is defined as leadership? • What are roles of a leader in a changing organisation? • What makes effective leaders? • Compare the theoretical approaches and models to practical examples. To what extent does practice reflect the theory presented? What are some of the limitations of these models? • What are some of the lessons learnt?
2.0 VISION AND MISSION FOR THE “NEW” PUBLIC SERVICE
The government of National Unity is committed to continually improve the lives of the people of South Africa through a TRANSFORMED Public Service which is representative, coherent, transparent, efficient, effective, accountable and responsive to the needs of all. (White Paper on the Transformation of the Public Service, May 1995.)
3.0 WHAT IS DEFINED AS LEADERSHIP?
Leadership may be defined as a relationship through which one person influences the behaviour or actions of other people. A leader has sufficient influence to bring about longer-term changes in people’s attitudes and make change more acceptable.
References: • Burns, J.M. Leadership. New York: Harper & Row, 1978 • Chrislilp, David D • South African Schools Act, 1996, (Act No. 84 of 1996) • Professor Kader Asmal, MP Minister of Education, 27 July 1999. • The Constitution of the Republic of South Africa, 1996, No. 108, Chapter 2 (3) • The Public Service Co-ordinating Bargaining Council, Resolution No.7 of 2002 Annexure A. • Report prepared for the Office of the Executive Deputy President and the Inter-Ministerial Committee for Poverty and Inequality Report, 1998. • Mullins, 1996. • Employment Equity Act, 1998, 1198, No.55 • Employment of Educator’s Act, 1998, 1998, No, 76 • Labour Relations Act, 1995, 1995, No. 66 • Rosen, Robert H • Yukl, Gary. Leadership in Organizations. Englewood: Prentice Hall, 1994. • Zaleznick, Abraham. Human Dilemmas of Leadership. Harper and Row, 1966. • Kirkpatrick, David. “Gates Wants All Your Business-And He’s Starting to Get it” Fortune, May 26, 1997, pp 58-68. • Elements of Transformational Leadership: Heskett, J.L, Sasser, W.E, Schlesinger, L.A, (1997): The Service-Profit Chain, The Free Press: Unites States). • Balogan, J, Hailey, V.H. (1999): Exploring Strategic Change, Prentice-Hall: London). • Kendall Consulting Group (2003): Communications: Vital to Successful Organizational Change and Performance, 18 December, 2003.