#203 Kincora Drive NW, Calgary, Alberta T3R1L8
Cell: 403-671-3823 - br1ones@yahoo.com
PROFESSIONAL S UMMARY
Decisive Shift Manager focused on driving company growth and revenue in fast-paced and competitive climates. Flexible and innovative thinker with an optimistic attitude in the face of challenges.
S KILLS
Thrives in fast-paced environment
Committed team player
Courteous, professional demeanor
Customer-oriented
Quick learner
Fluent in English and Tagalog
W ORK HISTORY
07/2009 to 05/2014 Shift Manager
Hi Flyer Foods Inc. Canada – Calgary, Alberta
Major Responsibilities:
Achieve and grow sales plan
Implements operational processes to deliver high standard of cleanliness, hospitality accuracy, maintenance and speed
Recruits and continually develops a successful team that is aligned with company 's strategy Diagnose financial control opportunities and takes action
Build community relationship for off-premise accounts
Duties:
Assists the restaurant manager to meet sales targets and budget
Inventoried and restocked items throughout the day
Monitor food cost, labour cost, quality control, customer service, problem solving and other managerial tasks
Product Made Analysis
Ensure restaurant compliance with all audit requirements
Reconcile cash and deposits
Patterns change during the shift
Ensure restaurant is clean, safe and sanitary
Coach team members, train them for a successful customer service
?Consistently provided professional, friendly and engaging service
06/1992 to 01/2009 Shift Manager
Shift Manager – Philippines Pizza Inc.
Assist the restaurant manager to meet sales targets and budget
Monitor food cost, labor cost, quality control, customer service problem solving and other managerial task
Maintained high standards of customer service during high-volume, fast-paced operations. Built loyal clientele through friendly interactions and consistent appreciation.
Cross-trained and coordinated scheduling with team members to ensure seamless
References: Dandelo Leyva- Former Store Manager (587)-437-6649 Milleth Tul- Former Assistant Manager (587)-899-4600