The activities of the accommodation and employees from the front office are very complicated and different and this hotel unit is one of the most important departments. Without its assist the hotel will not be able to work properly and to manage with all accommodation tasks and operations. So, in the current assignment I’ll try to look and examine the main characteristics and activities of this important department.
Rooms Division
Task A
a) A discussion of the key aspects of legislation and regulatory requirements relevant to rooms division operations. Assessment Criteria 1.3 - Discuss legal and statutory requirements that apply to rooms division operations.
Room division is an important element of the tourism management. Management of room division ensures good housekeeping and deals with the management of front office and other operational services. Management of room division requires managers and their teams the necessary knowledge and skills, as well as compliance with the certain laws and rules. Effective management of room division leads to successful business management in the field of hospitality and tourism sector.
According to Wood, 2013 the main legal and statutory requirements that apply to the rooms division operations are as follows:
Diplomatic Privileges Act, 1964 - Diplomatic Privileges Act applies to diplomats, their families and supporting staff. Its application in the hospitality sector is applied as follows:
Diplomats from a foreign country, guests of the host country, should not have been arrested in the country they visit. In other cases, they cannot take advantage from the Diplomatic Privileges Act or they may not be entitled to visit the host country.
Diplomatic Privileges Act entitles the diplomats to be exempted from fees, taxes and duties in the country that they will visit. This is done in order to promote good and stable relations between the parties.
The hotel staff cannot enter without the permission of the
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