Parking at the Royal Malaysia Customs Department has been a difficult proposition. Rising the necessary additional units and support staffs have increased demand for parking. The building is ill-equipped to accommodate the rise of population growth which only exacerbates the problem. Taking into account of the problem, a number of potential solutions are proposed; these include a park and ride information system facilities, bicycle facilities and vehicle stacking will be further explain below.
The Headquarters of Royal Malaysia Customs Department is located in the centre of administration in Putrajaya, in which park and ride services are made available. However, the park and ride lots are a different situation. Location, size, accessibility, cost, and frequency of transit service can have a significant effect on how popular the service is. An advanced traveller information system could be implemented for the park and ride lots in Centre of Administration in Putrajaya. This would provide real-time details about the availability of parking spaces in each of the park and ride lots through a variety of media. The information provided through this system is likely to be most useful on corridors where there is both an ‘inner-ring’ and ‘outer-ring’ park and ride lot. For example, a car coming from Precinct 17 is likely to prefer parking at Alamanda Putrajaya since that facility is served by two buses that run more frequently than at the Precinct 8 park and ride lot. If he drives as far as the north to Alamanda Putrajaya, only to find that there are no spaces, he is left with several choices: drive to the Precinct 8 or Precinct 9 lots, pay for parking on or near office building, or turn back and park at the precinct 16 lot. In any case, he pays a penalty in lost time and extra petrol; if he parks in town, he will also be paying an additional fee. If, however, he knew that the Alamanda Putrajaya lot