EXAMINATION
MANAGEMENT PRINCIPLES
Time: 09h00 – 12h00
Date: 22 OCTOBER 2012
Mark allocation: 100 marks
Number of pages: 6
Examiner’s instructions:
1. Answer ALL questions in Section A, two (2) questions from Section B and two (2) questions from Section C..
2. Lay your work out clearly, using headings, sub-headings and paragraph numbers.
3. The examination should be conducted in strict silence.
4. This is a closed book exam. No books or notes may be consulted during the exam by a student except a simple dual language translation dictionary e.g. English/Xhosa, .
5. Ensure that your SAIM number and your ID number are both indicated on your examination book. No names should be recorded anywhere on the examination book.
6. Failure to observe the rules and regulations set down by the SAIM will be considered cheating and you will be disqualified from this examination and any future SAIM examinations.
1
MANAGEMENT PRINCIPLES
OCTOBER 2012 EXAM
Section A
Answer all questions
Total 40 Marks
Question 1
20 Marks
Multiple choice, choose the correct answer and indicate it on the answer sheet provided 1.
John, a first-line manager, should spend most of his time on _____.
a.
b.
c.
d.
2.
As an effective first-line manager, John should have certain skills, particularly _____ skills, and he should perform certain management functions, including _____.
a.
b.
c.
d.
3.
the implementation of policies, plans and strategies formulated by top managers tactical planning, concentrating on medium-term and short-term planning applying policies, procedures and rules to achieve a high level of productivity monitoring the environmental influences that may affect his functional area
technical; planning and decision making planning; organising and control technical; organising and leading conceptual; planning and goal setting
John should use the components of the management