Sample Credit Repair Script for Outbound Calls
SAMPLE CREDIT REPAIR SCRIPT FOR OUTBOUND CALLS
Opening
Hello, this is _______ calling for __________. How are you doing today?
That’s great to hear (respond accordingly based on their answer).
I was referred to you by (identify the referring company and or lead source).
I’m with CreditRepairShield. We help people rebuild their credit score, so you can save money with lower interest rates on any loans you take out in the future.
Do you know what items are on your credit report now, that you’d like to have removed?
Well ________, we help people just like you, repair and fix their credit legally and quickly.
Anything else you can tell me about your credit? What led you to apply for the loan modification? _________ as a result of this call, you’ll have a much better understanding of how the credit system works and how it’s possible for us to remove negative items from your credit reports.
If I can do that, If I can help clean up YOUR credit, legally and quickly is that something that would be of interest to you? (Pause) Great.
(Name) Do you have access to the internet now?
(if No…) Well don’t worry that’s not a problem, when you get my email it will direct you to our website. We have a very short video on the Home page that I think you will really enjoy. It gives you a complete overview of our service and it shows how you can track your credit repair right from your own private portal, an exclusive feature you get as a member of Credit Repair Shield.
(if yes…) Great… if you don’t mind I would like you to view a very short video. It gives you a complete overview of our service and it shows how you can track your credit repair right from your own private portal, an exclusive feature you get as a member of Credit Repair
Shield.
Establish Rapport
(Name), …just because you had some event in your life that caused you to ‘miss a payment’ or ’be late for a payment’, it certainly doesn’t make you a bad person but, it costs you dearly and you are
Opening
Hello, this is _______ calling for __________. How are you doing today?
That’s great to hear (respond accordingly based on their answer).
I was referred to you by (identify the referring company and or lead source).
I’m with CreditRepairShield. We help people rebuild their credit score, so you can save money with lower interest rates on any loans you take out in the future.
Do you know what items are on your credit report now, that you’d like to have removed?
Well ________, we help people just like you, repair and fix their credit legally and quickly.
Anything else you can tell me about your credit? What led you to apply for the loan modification? _________ as a result of this call, you’ll have a much better understanding of how the credit system works and how it’s possible for us to remove negative items from your credit reports.
If I can do that, If I can help clean up YOUR credit, legally and quickly is that something that would be of interest to you? (Pause) Great.
(Name) Do you have access to the internet now?
(if No…) Well don’t worry that’s not a problem, when you get my email it will direct you to our website. We have a very short video on the Home page that I think you will really enjoy. It gives you a complete overview of our service and it shows how you can track your credit repair right from your own private portal, an exclusive feature you get as a member of Credit Repair Shield.
(if yes…) Great… if you don’t mind I would like you to view a very short video. It gives you a complete overview of our service and it shows how you can track your credit repair right from your own private portal, an exclusive feature you get as a member of Credit Repair
Shield.
Establish Rapport
(Name), …just because you had some event in your life that caused you to ‘miss a payment’ or ’be late for a payment’, it certainly doesn’t make you a bad person but, it costs you dearly and you are