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THE SATISFACTION OF STUDENTS TOWARDS THE SERVICES AND FACILITIES PROVIDED AT LIBRARY OF UNGKU OMAR POLYTECHNICDear valued respondents,We are third year students pursuing a Diploma in Accounting in Commerce Department of Ungku Omar Polytechnic, Ipoh. We are conducting a survey to complete a project for PB605 – Business Research. The survey is about the satisfaction of students towards the services and facilities provided in library of Ungku Omar Polytechnic. The purpose of this survey is to identify the satisfaction level of students towards the services and facilities. We can assure that all the answers provided will be kept in strict confidentiality and used for academic purpose only. We would like to appreciate your kindness in giving us the feedback. We value your cooperation in this research. |
QUESTIONNAIRE
This questionnaire contains four (4) parts :
Part 1 : Background of Respondents
Part 2 : Services at Library
Part 3 : Facilities at Library
Part 4 : Recommendation for Improvement
INSTRUCTIONS : PLEASE ANSWER ALL QUESTIONS.
All of your personal information will be confidential.
Thank you.
PART 1 BACKGROUND OF RESPONDENTS Please fill in the blanks.
1) Gender: | Male | | Female | |
2) Age: | __________ years old | | | | | 3) Race: | Malay | | | Chinese | | | Indian | | | Other | | | | | 4) Department | : JP | | | JKA | | | JKM | | | JKE | | | JTMK | | | JKP | | | | |