Claim Management System Implementation Project
Alberta Benefit Plan Ltd.
Prepared By
Daniel Price
November, 15, 2010
DMIT228
Section C CONTENTS
CONTENTS 2
INTRODUCTION 4
Document Purpose 4
Document Overview 4
Project Overview 5
ORGANIZATION 6
Organization Structure 6
Requirements Roles and Responsibilities 6
Requirements Schedule 7
Requirements Resourcing 8
Budget 8
Tools, Techniques, and Methodologies 9
REQUIREMENTS REPOSITORY 9
Requirements Artefacts 9
Requirements Types 9
Requirements Attributes 10
Requirements Traceability 10
RISK MANAGEMENT PLAN 10
Purpose 10
Risk Management Strategy 11
Responsibility and Accountability 11
Risk List 11
REQUIREMENTS ACCEPTANCE PLAN 12
Purpose 12
Requirements Acceptance Responsibilities 12
Requirements Acceptance Criteria 12
Requirements Acceptance Schedule 13
CHANGE MANAGEMENT PLAN 13
Purpose 13
Change Request Roles and Responsibilities 13
Change Request Procedure 14
Emergency Change Request Procedure 14
Elements of the Change Request 14
Elements of the Change Request Log 14
Plan for Communicating Change 15
REQUIREMENTS MANAGEMENT METRICS PLAN 15
Purpose 15
Requirements Management Goals 15
COMMUNICATIONS MANAGEMENT PLAN 16
Purpose 16
Communications Management Approach 16
Contact List 16
Internal Communications 16
External Communications 17
Escalation Contacts 17
APPENDIX – LAB QUESTIONS 18
REVISION HISTORY
Name Date Reason for Changes Version
Daniel Price 27/09/10 Contact List 1.0 Draft 1
Daniel Price 29/09/10 Budget and Schedule 1.0 Draft 2
Daniel Price 18/10/10 Requirements Repository, Artefacts and Types 1.0 Draft 3
Daniel Price 26/10/10 Internal and External Communications 1.0 Draft 4
Daniel Price 27/10/10 Requirements Management Metrics Plan 1.0 Draft 5
Daniel Price 09/11/10 Copy/ paste material 1.0 Draft 6
Daniel Price 13/11/10 Budget, Requirements Repository 1.0 Draft 7
Daniel Price 14/11/10 Requirement management