Management and
Leadership
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Level 3: First Line Management
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Unit 3001
Personal Development as a
First Line Manager
2010 © CMI Enterprises Ltd. All rights reserved
Pathways to Management and Leadership
Unit 3001: Personal Development as First Line Manager
Copyright © Chartered Management Institute, Management House, Cottingham Road, Corby,
Northants, NN17 1TT.
First edition 2005
Author:
Ian Favell
Series consultants:
Roger Merritt Associates
Consultants:
Philip Cullen
Graham Hitchcock
Reginald Snell
Project Manager:
Sid Verber
Editor:
Lyn Ward
Page layout:
Decent Typesetting
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Second edition 2008
Revision author:
Ian Favell
Revised edition 2010
Author:
John Lambert
Consultant:
Ray Rowlings
Series consultants:
Roger Merritt Associates
Project manager:
Trevor Weston
Editor:
Suzanne Pattinson
Page layout:
Decent Typesetting
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British Library Cataloguing in Publication Data. A catalogue record for this title is available from the British Library.
ISBN: 0-85946-329-X
All rights reserved, save as set out below. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the written permission of the copyright holder except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road,
London, England WIT 4LP.
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Applications for the copyright holder’s written permission to reproduce any part of this publication should be addressed to the publisher. Permissions may be sought directly from
Chartered Management Institute in Corby, UK. Phone Publications on (+44) (0) 1536 207344, or email publications@managers.org.uk for further information.
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This publication is sold subject to the condition that it shall not, by way of trade