SAP is the world’s leading provider of business software solutions. SAP® solutions are designed to meet the demands of companies of all sizes. mySAP™ Business Suite solutions are helping enterprises around the world improve customer relationships, enhance partner collaboration and create efficiencies across their supply chains and business operations.
The Body Shop is unifying its worldwide operations on SAP® enterprise software, deploying the SAP for Retail industry solution across its headquarters, regional offices, warehouses and more than 2,000 wholly-owned and franchise outlets worldwide.
The Body Shop, an SAP customer since 1999, chose SAP’s integrated retail enterprise applications to harmonize business processes across its global network, creating a strong yet adaptive foundation for business growth with the SAP NetWeaver™ technology platform. The worldwide rollout, being implemented with support from IT service provider Diagonal Consulting, is part of the retailer’s three-year strategic plan to achieve enterprisewide consistency in forecasting, ordering, allocation and distribution processes. Replacing a number of legacy systems, SAP’s suite of core enterprise applications and specialized software for retailers will cover end-to-end business processes from headquarters down to the store level, powering the company’s financial processes, warehouse and supply chain management, new product development and point-of-sale (POS) operations.
Jon Granville, the global head of IT of The Body Shop said, “We chose SAP for its retail expertise, global reach and solution scope. Our global SAP rollout is not an IT initiative, but a business initiative that will help us improve our key processes that drive competitive advantage at each local outlet. SAP for Retail will help us provide targeted support throughout our sales and distribution network and, ultimately, deliver better service to our customers.”
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