1. What are the reasons for increased global competition? What are the consequences of global competition to organizations?
Answer: the reasons behind increased global competition are globalization and, national and international politics and policies.
Global competition is forcing organizations to become more efficient and effective. As a result, organizations are actively seeking to eliminate or reduce the problems of delays, excess inventories, and lack of visibility.
(Magal, Simha. Essentials of Business Processes and Information Systems. John Wiley & Sons, 012009. p. 14).
2. What is meant by the term ‘‘information revolution’’? What caused this revolution? What are the implications of the information revolution for you?
Answer: Information revolution refers to the increased use of information and communication technology to create, deliver, and use information.
(Magal, Simha. Essentials of Business Processes and Information Systems. John Wiley & Sons, 012009. p. 4).
Cause of this revolution is globalization that widely increased the need of information exchange for all the organizations to be more effective and efficient.
3. What are knowledge workers? What skills do they possess? Why are they important to organizations?
Answer: A knowledge worker is one who uses ICT to create, acquire, process, synthesize, disseminate, analyze, and use information to be more productive. Examples of knowledge workers are product manager, sales executive, production manager, and financial analyst.
(Magal, Simha. Essentials of Business Processes and Information Systems. John Wiley & Sons, 012009. p. 5).
Knowledge workers should be able to create, acquire, process, synthesize, disseminate, analyze and use information to be more productive.
Organizations depends on ICT to be more productive, competitive and for survival. And to run ICT properly organizations depends on the knowledge workers for the skill of constantly analyzing the large amount