PROJECT REPORT ON
“CUSTOMER SATISFACTION LEVEL OF BAJAJ BIKE USERS”
UNDERTAKEN AT
HINDUSTAN BAJAJ
BARDOLI
Submitted By:
Sonar Vivek P.
(07 B.B.A. 43)
Guided By:
Mr. MAHIPALSINH P. DABHOLIA
BBA (2009-10)
The Mandvi Education Society
SHRI PRABODHBHAI TARACHAND SHAH (PALANPURWALA) B.B.A. COLLEGE
SHRI DHANSUKHLAL CHHOTALAL SHAH B.C.A. COLLEGE
DECLARATION
I hereby declare that this project report entitled “A study on Customer satisfaction level of Bajaj bike user in Bardoli” has been prepared by me towards the partial requirements of Bachelor of Business Administration course of Veer narmad south Gujarat university, Surat.
Under the guidance of Mr. Mahipalsinh P. Dabholia. I also declare that this discretion is the result of my own efforts and not been submitted at anytime to any university.
PLACE: Mandvi Sonar Vivek P.
DATE:
ACKNOWLEDGEMENT
“Success is the fulfilment of your desire. It is the attainment of your cherished goal. Therefore, to start with, you must have a well defined and attainable goal or objective. Make up your resources like manpower, money, materials, efforts, know-how, time etc. in a planned manner. ”
I wish to acknowledge this report which I had prepared on “Customer satisfaction level of Bajaj bike holder in Bardoli”.
I would like to express my sincere regards to MR.RIAZ WADIWALA sir owner of Hindustan Bajaj, Bardoli, and Mr.Kiran Patel sir who give guidance enables me to know what exactly consumer’s satisfaction level is all about.
I am thankful to, MR.VIMALSINH MAHIDA I\c Director of our college, who always emphasis us for practical, application base learning and provide us such environment.
I am extremely grateful to Mr. Mahipalsinh P. Dabholia for providing my the honor of carrying out the project, which helped us to put my learning’s into experience. Without his guidance I would not has been able to proceed with our project in the right direction.
I also thank all the Faculty members of my college, who