SCHM2301 Supply Chain and Operations Management
Section 04– Class Number XXXX Tuesdays & Fridays: 3:25-5:05pm-, 230 Dodge Hall
Spring 2015
Instructor: Bob Murray
Office: 325 Hayden Hall
Email: r.murray@neu.edu
Phone: 617-877-8432
Office Hours: Tuesday 10AM-12PM or by Appointment
Text:
A Customized Textbook, Supply Chain Management SCHM2301, ISBN9781308037400 Copies are on reserve in the library
(Taken from “Managing Operations Across the Supply Chain” 2nd Edition, by Swink, Melnyk, Cooper, Hartley, Publisher McGraw-Hill, ISBN: 13: 978-1-12-180339-8)
Readings(Links are used instead of casepack):
“Strategy”, Michael Porter, www.quickmba.com/strategy/generic.shtml
“Strategic Tradeoffs”, Michael Porter-- http://www.fastcompany.com/42485/michael-porters-big-ideas
“What is the Right Supply Chain for your Product?” http://www.computingscience.nl/docs/vakken/scm/Fisher.pdf
“The Bullwhip Effect”, http://www.quickmba.com/ops/bullwhip-effect/, http://www.mbaskool.com/business-articles/operations/7669-the-bullwhip-effect-in-supply-chain.html “25th Annual State of Logistics Report”, Rosalyn Wilson, CSCMP, Jun14(Hand-out)
“Root Cause Analysis for Beginners” https://servicelink.pinnacol.com/pinnacol_docs/lp/cdrom_web/safety/management/accident_investigation/Root_Cause.pdf
“Mistake Proofing” http://asq.org/learn-about-quality/process-analysis-tools/overview/mistake-proofing.html
“Made in America, again” http://www.bcg.com/documents/file84471.pdf
All pertinent information can be found on BLACKBOARD.
Course Objectives
Supply Chain Management (SCM) encompasses all of the business processes involved in sourcing, making, and delivering goods. It also requires having an accurate and real-time view of supply and demand. Simply stated, SCM is a broad topic that is gaining importance in today's highly-fragmented, global, and dynamic business environment.
It