School Lunch Catering Business Plan
SCHOOL CATERING BUSINESS PLAN
2006 – 2011
1
INDEX
Page 1. Introduction
1.1 1.2 1.3 1.4 Purpose of the Plan Background Aims of the Catering Service Wider Context 3 3 3 4 4 6 8 8 8 9 11 11 12 13 14 14 16 17
2. 3.
Key Current Activities and Business Level Environment in Which We Operate
3.1 3.2 3.3 Competition Government and Council Policy Other
4.
Resources
4.1 4.2 Management and Personnel Finance
5. 6.
Performance and Quality Standards Strategic Development
6.1 6.2 6.3 Service Targets The Marketing Plan Training and Development
Appendix 1 - Planning & Environmental Services Organogram Appendix 2 - Training Plan / Schedule Appendix 3 - Three Year Budget
2
1.
1.1
INTRODUCTION
Purpose of the Plan The purpose of this plan is to set the direction in which the Service aims to progress over the next five years and to give staff and others with an interest in it an understanding of the purpose and the environment in which the service operates.
1.2
Background The school catering service operates with an expenditure of approximately £7.90 million, the actual turnover at £7.92 million (2004/05) and this service is expected to show a break-even position over its core activities. The major recent influences on the service have included: Best Value Review of the Service in 2000. The removal of the Client/Contractor split, the demise of Commercial Services and the integration of Trading Services into the wider mainstream Council activities. The Scottish Executive’s Initiative Expert Panel report “Hungry for Success – A Whole School Approach to School Meals in Scotland”. A new and improved working relationship between Education and Catering that has driven the Hungry for Success agenda forward making significant progress to date. The Council’s Scrutiny & Audit Committee carried out a full investigation into the School Meals Service in 2003/04 and after the publication of their report, the Council adopted their
2006 – 2011
1
INDEX
Page 1. Introduction
1.1 1.2 1.3 1.4 Purpose of the Plan Background Aims of the Catering Service Wider Context 3 3 3 4 4 6 8 8 8 9 11 11 12 13 14 14 16 17
2. 3.
Key Current Activities and Business Level Environment in Which We Operate
3.1 3.2 3.3 Competition Government and Council Policy Other
4.
Resources
4.1 4.2 Management and Personnel Finance
5. 6.
Performance and Quality Standards Strategic Development
6.1 6.2 6.3 Service Targets The Marketing Plan Training and Development
Appendix 1 - Planning & Environmental Services Organogram Appendix 2 - Training Plan / Schedule Appendix 3 - Three Year Budget
2
1.
1.1
INTRODUCTION
Purpose of the Plan The purpose of this plan is to set the direction in which the Service aims to progress over the next five years and to give staff and others with an interest in it an understanding of the purpose and the environment in which the service operates.
1.2
Background The school catering service operates with an expenditure of approximately £7.90 million, the actual turnover at £7.92 million (2004/05) and this service is expected to show a break-even position over its core activities. The major recent influences on the service have included: Best Value Review of the Service in 2000. The removal of the Client/Contractor split, the demise of Commercial Services and the integration of Trading Services into the wider mainstream Council activities. The Scottish Executive’s Initiative Expert Panel report “Hungry for Success – A Whole School Approach to School Meals in Scotland”. A new and improved working relationship between Education and Catering that has driven the Hungry for Success agenda forward making significant progress to date. The Council’s Scrutiny & Audit Committee carried out a full investigation into the School Meals Service in 2003/04 and after the publication of their report, the Council adopted their