SCM 5850 Final Paper 
Nova Southeastern University
H. Wayne Huizenga School
of Business & Entrepreneurship Assignment for Course:
SCM 5850 – Managing Customer & Supplier Relations
Submitted to:
Dr. Dennis Duke
Submitted by:
Charles Archer
Michael Carrington
Grenisha Williams
Felipe Ray-Centeno
Cyrus Wyche
Date of Submission: 24 May 2015
Title of Assignment: Cincinnati Seasonings Simulation Final Report CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.
Student's Signature:________________________________
*******************************************************************
Instructor's Grade on Assignment:
Instructor's Comments:
Cincinnati Seasonings Simulation Final Report
Charles Archer
Michael Carrington
Grenisha Williams
Felipe Ray-Centeno
Cyrus Wyche
Nova Southeastern University
Table of Contents
Executive Summary 3
Initial Interpretation of Supply Chain Simulation 4
Description of Simulation Stoppages to Supply Chain 6
Description of How Group Resolved Supply Chain Simulation Problems 9
Description of How Customer Relations Management and Open Communications Could Resolve Supply Chain Management Problems and Prevent Disruptions 12
Group Learning Experience 14
References 18
1. Executive Summary
SCM Globe is an interactive supply chain design and simulation tool that allows users to simulate supply chain operations. This paper will describe the various elements the team undertook to achieve the deliverables outlined in the course, involving: 30-days of successful operations, lowered transportation costs within the supply chain, lower operating costs across the supply chain, and the application of supply chain strategies that
SCM 5850 – Managing Customer & Supplier Relations
Submitted to:
Dr. Dennis Duke
Submitted by:
Charles Archer
Michael Carrington
Grenisha Williams
Felipe Ray-Centeno
Cyrus Wyche
Date of Submission: 24 May 2015
Title of Assignment: Cincinnati Seasonings Simulation Final Report CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.
Student's Signature:________________________________
*******************************************************************
Instructor's Grade on Assignment:
Instructor's Comments:
Cincinnati Seasonings Simulation Final Report
Charles Archer
Michael Carrington
Grenisha Williams
Felipe Ray-Centeno
Cyrus Wyche
Nova Southeastern University
Table of Contents
Executive Summary 3
Initial Interpretation of Supply Chain Simulation 4
Description of Simulation Stoppages to Supply Chain 6
Description of How Group Resolved Supply Chain Simulation Problems 9
Description of How Customer Relations Management and Open Communications Could Resolve Supply Chain Management Problems and Prevent Disruptions 12
Group Learning Experience 14
References 18
1. Executive Summary
SCM Globe is an interactive supply chain design and simulation tool that allows users to simulate supply chain operations. This paper will describe the various elements the team undertook to achieve the deliverables outlined in the course, involving: 30-days of successful operations, lowered transportation costs within the supply chain, lower operating costs across the supply chain, and the application of supply chain strategies that
References: Preston, S. (2012, September 13). Seven Steps to Negotiation Success. Retrieved September 1, 2014, from http://www.supplymanagement.com/analysis/features/2012/seven-steps-to-negotiation-success What is CRM? (2014). Retrieved September 1, 2014, from http://www.salesforce.com/uk/crm/what-is-crm.jsp Aromaki, J. (2011, April 6). Tips for successful communication with suppliers. Retrieved September 1, 2014, from https://www.ictstandard.org/article/2011-04-06/Tips-for-successful-communication-with-suppliers