Scm Paper

L M Thapar School of Management
MBA (Manufacturing)
Midterm Examination Quality Management

Date of Examination: 16th Mar. 2009 Max. Marks: 40
Time: 9.00am to 11.00am Duration: 2.00 Hr.

Part A Answer any 20 questions from the following. Marks 20*0.5 = 10

1) If Cpk = 2, it is equal to a) 6 sigma level b) 3 sigma level c) 0.333 sigma level d) 4 sigma level

2) In QC and QA : a) QA is better concept than QC b) QC is better concept than QA

3) Six Sigma means: a)Usage of problem solving tools and methodologies for break through improvement b) Usage of ISO 9000 Clauses c) Usage of ISO 14000 clauses d) Implementation of CE requirements

4) In DMAIC methodology D, M, A, I & C stands for: a) Define, Measure, Accept, Improve & Control b) Defect, Measure Analyze, Improve, Control c) Define, Measure, Analyze, Improve, Control d) Define, Measure, Analyze, Improve, Correct

5) DPMO stands for: a) Defects per Million Opportunities b) Defective Products Mentioned Above c) Defects Per Machine Output d) Defects Per unit Material Outgoing

6) Sigma (σ) 3. represents: a) Average b) Median c) Mean Deviation d) Standard deviation

7) In Six Sigma organization structure hierarchy a) Champion reports to Black Belt b) Master Black Belt reports to Green Belt c) Green Belt reports to Yellow Belt d) Green Belt reports to Black Belt

8) Brainstorming is: a) Technique for identifying problem b) Technique for solving the problem c) Technique for identifying root cause for problem d) All the above (a, b & c)

9) Brainstorming is: a) Thinking by an